Recently I was visiting my local Starbucks on a late afternoon (July 1, 2010) and in walked a customer holding the certificate that is featured in the image for this blog post. He walked up to the register and told the register barista that the certificate entitled him to a free pound of coffee. I was fascinated by the certificate and asked him if I could take a look at it. The store manager oohed and ahhhed over it too. We weren’t really sure what this thing was, or what the story was behind it. I told the customer (“John”) that I would gladly buy him a pound of any coffee in the store, even if he wanted a pound of Jamaica Blue Mountain, if I could just have the certificate to feature in my blog. I explained to John that I produce my own Starbucks blog. The store manager was very willing to accommodate the customer in his request for a free pound of coffee. But in the end, after much conversation, here’s what happened: I wound up with the certificate. John selected a pound of Verona (That was his pick. Who doesn’t like Verona?). The register barista ended up with my registered Starbucks card.
Has anyone seen this certificate before? What’s the story behind it? Was this a regional promotion? John stated that it had belonged to his parents (who I think he said are in Chicago) and they mailed it to him thinking he’d want the free coffee. I am trying to figure whether someone had to pay a large flat amount upfront for the whole bean coffee tour, or if there is some other story to this document.
It’s kind of a cool idea, and a beautiful certificate. Earlier this year there was a tour of bold coffee passport, but this is obviously not related to that, except that I enjoy seeing any kind of promotions that Starbucks does to create coffee enthusiasm.
Does anyone know the real story behind this cool certificate?
(Thank you Molly at Seattle Custom Framing for your help with the photos for this blog post)
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How interesting!! I have no idea where that’s from, but it’s so pretty…I can’t wait to find out. I will say that I am appalled that he choose Pike Place for the first 5 choices (I’m assuming they mean the coffee) unless it is the special Pike Place Special Reserve that Melody has blogged about before 🙂
I’ve never seen anything like that. When I squinted at the certificate and it looks like under the signature it says ‘Donor Signature’ I’m just guessing but, I wonder if it’s something that was donated and used as an auction item?
Very cool! I don’t know what the story is with that, but it’s interesting nonetheless! 🙂
this is highly intriguing! I wonder how he got that and if it’s good only at a specific starbucks
This link here doesn’t say it includes a certificate like that. What a mystery. Where’s Scooby and the crew?
Reading the fine print on the certificate, it looks like it is from Canada (copyright 2005) @Cam – has Luc or any of your other “awesome” Canadian baristas been around since 2005?
I think Luc has been at starbucks the longest. I’ve been with the company since Jan 2007. It is a strong possibility!
Hi everyone! This particular item has been around for awhile. It’s a marketing tool designed to help people become more familiar with our coffee lineup. Here in the SW Washington/Portland market, they were usually distributed by our Regional Marketing Coordinator. (a position that no longer exists) I think DMs and RDs still have access to them but I’ve never seem them made available at the store level to distribute. That’s about all I know about them, hope that helps 😀
the register barista must know something.
@Wongster – I think John (the guy I got it from) said it was a gift from his parents. What I don’t understand is that it seems to be 12 free pounds of coffee. That’s a lot of coffee! Did someone have to a chunk of money to get one from the Regional Marketing Coordinator? How did a person get selected to get one?
Melody – it’s very possible John may have received as a gift. Now that the RMC position Is gone I really have no idea how they are distributed now. I’m guessing that they would be one offs now. I have, in the past seen them distributed to organizations that we were either supporting, or forging new relationships with. I’ve even seen them donated as door prizes for things like higher profile charity golf tournaments etc. The certificates that were much more prevalent down here were also good for 6lbs and not 12
i might have some insight….
sometimes for community events i’ve seen these type of things being auctioned. Last time we did a fundraiser for Camp Quality a regional camp for children with terminal cancer and their families, this was a prize. Now i have never seen this particular copy of a certificate but i have seen forms from Dm’s that aren’t as “designed”.
@CD yup been around for 9 years 😉
I wonder, if nobody in the stores knows this certificate…how can they handle it when a customer like John brings it?
But that looks really interesting…would love to have one of those. Cool that you always discover something new at Starbucks. 😀
@Sebastian – I know if it were I on register, then I would just say yes, and give melody a lot more competition for the certificate than she got!
This is sooooo cool!
I remember a few months ago when they started the bold coffee promotion you got a little booklet where they stamped each week you tried a new bold coffee and then at the end of the period you could pick a pound of bold coffee free. I guess the certificate is an early version of this? Nice customer perk for sure! They should expand this offering.
Ok,
Don’t shoot me if I’m wrong here but…
I think I have one of these someplace. If it’s the same thing I have it’s a bit of a story to tell….
Back in June 2005, I was 17 years old and just graduated from High School. Starbucks is something I loved even then, and I had a small graduation party inside a local sbux. Just me and a few family memebers, not my offical graduation party but just one for the night after graduation. most people went out to eat, but I went to sbux. While I was there the manager had a coffee tasting just for me 😀 He asked what kind of coffee I was curious about, and honestly I don’t remember. This was back in my frap and only frap days. We did the tasting, he taught me and my family how to slurp and told us what we should be tasting. When it was all done though he gave me this certificate. I’m pretty sure it is the exact same thing. The idea was that I could come into that store 1 time a week and he would do a tasting with me, and then send me home with the reminder of the 1 pound bag.
Sadly, I started college during the summer quarter and 7 days later I wasn’t at home anymore. I have done a lot since then, and all of my things are in bins in my parents attic now. I own my own house and run a studio out of it. (shameless plug, link is up there on my name)
Next time I’m over to visit my parents I’ll see if I can dig this guy out and take a look at it.
This is very cool! I haven’t seen one of these before though perhaps Wes has. What a neat find and bravo to you for asking for it! Haha
You sure have the knack for being at the right place at the right time when it comes to Starbucks! I enjoy the finds that you come across – especially this one. It makes me smile 🙂 A lot of the design in the certificates and marketing material that I enjoy most are the ones that have the brown tones/travel/coffee theme to them. Glancing at this certificate also reminded me of a treasure map. Once I got home on the laptop and clicked it I see that it’s not but still. It could also just be my imagination running wild LOL Sirens, oceaan, coffee, treasure…COFFEE 😉 I hope you keep making these cool discoveries and posting them! Thank you again 😀
I would love to see more of these offered in stores. Or a version for 6 pounds of coffee or even the whole leaf tea. This would be a more fun way to do the coffee tours offered in the online store rather than having them shipped to you. Buy the coupon/certificate/whatever, and go pick them up in the store.
@Christopher – What you described would be awesome… have a tasting in store of the chosen bag, then take the rest home. Love it!
I am sitting here reading all of these comments and am really taken aback by what a great little community Melody has built here.
Congratulations Melody! Keep up the hard work – it’s much appreciated!
@Sebastian If you look at the enlarged version of the coupon there are instructions on how to process the coupon printed at the bottom. So even if the barista never knew the orgin of the coupon they could still process it.
@Michelle
Oh…I see. Okay, then it’s clear. Thsnk you. 🙂
to CD: am in total agreement about melody’s haven. It’s knowledge and history and fun and interesting and everyone I’ve seen on HERE is respectful.
Thank God we now have this since, imo, msi is being allowed to be destroyed by one or two people….and Sbux very clearly supports the demise…. sad.
But, as I said: THANK GOD FOR MELODY’S HAVEN!!!
Denise R.- I have to agree to your comments re MSI and this wonderful blog that Melody does. Melody, you provide a true service and lots of great info. Keep it going!!!!
@Christopher That is one of the coolest gifts! I mean, not just the coffee, but the time taken to teach you how to taste ect. I just think that that is incredible!
I started a customer on their coffee journey today so to speak…started a passport with them, taught them how to taste. It was SOOO fun!! It was one way we could earn points for a little competition we’re having,but I loved the idea and determined I was going to find at least one person to do this with. Sharing coffee passion and knowledge is so much fun 😉
@CD (and others) –I could not agree more! Thank you Melody! I know that you put a lot of work into this blog. I know sometimes you wonder if it’s worth it and such. Just know that all your hard work is appreciated!!
It says to use discount code “07.” Will try that next time I work and see what the discount code is called – maybe that will help! And I agree – great job Melody on such a fabulous find! 🙂
spend whole days at starbucks cafe reading yr blog..and a wow! to know these kind of web ever exist!
greetings from Malaysia!
Jeez, Melody. You’re like a Starbucks Guru. This certificate is like a coffee savings bond! I keep finding out more stuff about the chain whenever I visit your blog! ^.^
@FrenchBean and @26Life –
@26life – Welcome to the blog! So cool you found the site from Malaysia! I am trying to make the blog relevant to Starbucks all over the world and not just Seattle, but since I live right here in Seattle, most blog entries have something to do with the Starbucks experience in Seattle. Please come back and join in the comments-community again!
@FrenchBean – I love the analogy of the coffee savings bond! I wish I had come up with that! You’re good!
So…it doesn’t look like this mystery has really been solved yet…just some speculation and educated guesses. Has anyone tried ringing the ’07’ yet and seeing what the line item said? I’m still so curious, it’s such a special looking certificate.
Back in the day, SBUX would donate “Starbucks for a Year” coffee certificates as door prizes and/or silent auction gifts to local charities. It’s something that was commonplace in the 1990s. So cool to see this old school SBUX marketing tactic again.