Starbucks is experimenting with a new espresso bar beverage called the “Ristretto Bianco.” I had heard gossip that it was being tested in Portland, Oregon, Lexington, Kentucky, and somewhere in Ohio. I decided I was going to find it and give it a try, and so I got in my car, driving southbound on a gray Saturday, and ended up in Portland. It was nearly random, but I found a Starbucks on the corner of SW 6th and SW Salmon.
Sydney, who describes her store as “cohesive and dedicated,” made my drink. I have to admit, I don’t usually drink latte type beverages. Most of my usual beverages don’t include an espresso shot of coffee as an ingredient. This was very good, and I would get it again. It was sweeter than a typical latte with much more pronounced coffee flavor. However it felt filling, and I almost think that next time I would order a short size (8 ounces). I could barely finish my tall Ristretto Bianco which paired nicely with the vanilla bean cupcake. I ended up with more than one tall Ristretto Biancos because I told Sydney I was writing an article about the beverage and so I ended up getting a second one which had a better look to it, according to her. Since I wasn’t sure exactly what the Ristretto Bianco was supposed to look like, it looked just fine to me.
Notice that the menu board (if you can tell in the photo below) shows two prices for this beverage: it lists a “short” and a “tall” size. It is interesting that there is no advertised pricing for a Grande or a Venti. The default milk for this beverage is whole milk, and the standard beverage comes with a lot of shots. A tall has three shots, a Grande has four shots, and a Venti has five shots. However please do not hold me to that listing of number of shots per drink! I have heard gossip that is the number of shots per size, but that sounds like an incredible number of shots! And I have not really confirmed that information.
Here’s the store’s contact information:
Starbucks – Store #474
1009 SW 6th Avenue
Portland, Oregon 97204
(503) 241 7408
By the way, I recognize that Portland has a number of Starbucks but as luck would have it, this Starbucks on SW 6th Avenue was the first one I found. I didn’t have time to go visit more stores because I had to drive back to Seattle, but that could be for another blog article!
Kudos to Sydney for being so welcoming. Many readers of this blog are familiar with my occasional hassles of Starbucks stores where baristas run out from behind the counter and start yelling, “hey you can’t take photos in here!” This store simply was not like that. Clearly, they are up to date on the latest policies because the sight of my camera didn’t disturb anyone at all. In 2009, Starbucks revised their store photography policy to allow customers to take in-store photos for non-professional use. Here is my previous blog article on that topic:
Time to clear up confusion around the Starbucks photo policy
If you like to read about things that Starbucks tests, here are a few more blog articles about “test” products and beverages. Keep in mind, most things that get tested never launch nationally. But they’re still fun to read about!
- Goodbye “push button” espresso – the Simonelli has arrived
- Starbucks tests “Refreshers” – Strawberry-Citrus and Orange-Melon
- Sorbetto – The 2008 delicious part of Starbucks history that didn’t make it
- The “mini treats” test in October 2010 in Arizona – Amazing tiny treats!
- Starbucks tests “Refreshers” in San Diego – Cool-Lime and Berry-Hibiscus flavors
- Starbucks experiments with digital menuboards
- Starbucks tests the Honey Vanilla Vivanno (September 2009)
So the real question is, ‘will this work?’ Essentially this is a much more authentic latte than the typical overly sweet milk and sugar beverage that is often sold at Starbucks. A part of me doubts this is such a great idea. From what I can see, Starbucks thrives on telling customers they can have their beverage anyway they like. Starbucks customers are not latte purists. I can see that there will be some customers who say, “I’d like a Grande Ristretto Bianco with soy milk, with white mocha and raspberry and extra hot.” It seems like that order is basically a Soy Raspberry White Mocha made with extra shots (which are Ristretto shots), but in the end that drink would bear little resemblance to the drink I tried today. I feel like I’m missing something here! I want to make it clear that I like the new beverage, but the Starbucks way of doing business involves customers modifying drinks in every way imaginable.
Has anyone here tried this? What do you think?
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I went to Portland 2 months ago. I think Oregon is very good because “tax free”. Haha.
I like Portland. The city has a lot of artistic buildings. I have made a mistake, I should have visited Store #474 1009 SW 6th Avenue.
@Melody: can you tell me again exactly what this is, because it sounds like a X# shots-latte. and it also SOUNDS like I would love it. I always have 4shots in a tall…and you’ve seen that beautiful foam I get so….
am I missing something or can you elaborate more? I’ll re-read before I ‘submit’.
Melody first thanks for driving up to Portland to see the store and this new drink. Sounds very intense to me.Second, do you think if they go national with it many people will embrace it if they cannot modify their drinks? Also, were you able to try any the great Portland restaurants?
This sounds like a drink i would absolutely adore!!! I am typically not too much of a latte person but instead more of a black coffee/doppio lover however when I’m at work (I’m a partner) I do occasionally enjoy a triple or quad short soy (vegan, no choice even though the vanilla and sugar in the soy are truly unfortunate) latte. I mostly like the coffee passion that this drink seems to communicate, it seems to say “the quality of my shots and foam are important to me” instead of “just give me my no foam extra hot 8 pump extra whip white mocha, I don’t care if those shots are dead” which is really the attitude that I get a lot of the time. As someone who loves coffee and wants to share that love it is disheartening when I have to endure exchanges like that.
Hi Melody!
That drink sounds great! One question though – you mentioned that it tasted sweeter – is that from the ristretto shots themselves or is anything else added?
I may have to go try one tomorrow. I didn’t realize these are just being tested. Usually, the middle of Kentucky doesn’t get test drinks, but it has been listed on the board for a few days now in my local store.
Hi Denise! What is funny about this, is to me, this IS a kind of latte, just more Italian espresso authentic probably than the typical nonfat triple venti raspberry white mocha drink. A tall is 3 shots of espresso using “ristretto shots” (these are short shots from what I know. The extraction time is shorter, producing bolder shots) which taste sweeter to me than a normal shot. The default milk is whole milk.
I assume that if you asked your barista for a triple tall ristretto shot latte you’d get something close to what I had. The milk is steamed using small pitchers. I’m not even sure why, but it is said that produces a better quality foam.
@MerrynCole – Hi there! Thanks for dropping by – I added Kentucky to the list now. These are definitely not on the menu boards at Starbucks in Seattle. It’s definitely still considered to be in the testing phase. If you try it, please come back and tell us what you think!
~Melody
Great post! I’m heading down to Portland in a couple of weeks — I’ll try it with soy. 🙂
@Selina – Welcome to the blog! Well said! This beverage communicates “coffee passion” which is what I should have said in my blog article. You said it beautifully – The foam and the shots are what is so important in this drink. Hope you’ll “like” my facebook page while you’re here. Thanks!
http://www.facebook.com/pages/StarbucksMelody/180068562003180
Hmm. If we ever get un snowed in- I’ll have to try this!!
I meant to tell you- I went with friends to S bux lately, and ended up trying a vanilla cap in one of their porcelain cups- — was actually not bad! I was surprised!
Wow! That looks like what I get at a local coffee shop/restaurant. They use smaller pitchers and produce amazing foam! I always use ristretto shots and either do double short or triple tall. I love how the foam looks on the top- I have seen many baristas create latte art. The shot count reminds me of a Starbucks double shot on ice.
That sounds like my kind of drink! I think I’ll call it a “ristretto mio.” It also sounds like the more authentic lattes you get at smaller places (complete with latte art), just with shorter shots. (I believe the smaller pitchers make for better steaming and free pouring).
Do you remember the customize your drink your way push back around 2004/2005 that included Ristretto (short shots) as an option. Sadly that capability died with the Verisimo, but it sounds like it’s back.
I hope this rolls nationally, but I agree that it’s not something for everyone.
@Melody: Thanx for your quick response! Do you still have the pics I sent to you of my beautifully foamed (FOAM!!!!) 4 shot tall??? Maybe (maybe?) it would be a neat thing to post here, there or somewhere…… I know not everyone has seen such beautiful foam. I do think there’s an art to it (making foam)….besides the mechanics of it and the type of milk. I will email it to you again….do what you want with it.
I can tell you right now, I’m pretty sure I would love this.
That sounds amazing. And though your most common Starbucks shopper may not be a latte purist, this is the sort of thing that might open some eyes.
Thanks Melody for this. Because of your rave review I can hardly wait to try it…when it come to Seattle of course. Portland is a little too far for me to go on the bus just for a cup of coffee and to save 35 cants on the sales tax.
Looks delicious. In a way, I guess I’ve made myself a ristretto bianco before.
My current store still operates with Verisimo 801’s, and making this drink would be a little more difficult. Mastrena’s have a “ristretto” button.
I’m heard that the steaming pitchers at Olive Way are being tested nationwide. I bet those steaming pitchers would make beautifully steamed milk and microfoam for ristretto bianco’s.
@denise r. You need to create a twitter account! You seem like a really passionate partner, and making “Connections” on twitter is easier than you’d think! I’d love to tweet you about you Starbucks experiences, or about the new seasonal coffees! Think about it! There’s a whole world of passionate starbucks tweeters out there!
I wish it was closer to Arizona. I will experiment at work today(hoping I can find the old chantico pitcher). Also plan to search more information on the portal.
Interesting how Starbucks takes something that is “old” and makes it “new” again.
There must have been something about Ristretto Bianco on the Partner Portal last week as the “ol’-timer” Baristas and Manager at my Favorite Starbucks were discussing it in a “what’s so new about that manner”. Pulling ristretto shots was considered an art in the old manual days, they laugh at the ristretto button on the Mastrena.
I wonder why Starbucks calls this Ristretto Bianco (maybe I missed something in your post or the comments)? Bianco is usually associated with a particular wine growing region in Italy.
From M. Ewing-Mulligan & E. McCarthy Italian Wines for Dummies pg 226-231 Hungry Minds 2001 ISBN 0764553550:
The DOC of Greco di Bianco is one of the few predominant white wine regions in Calabria. The area produces most sweet wine from the Greco Bianco grape that have alcohol contents of at least 17%. The wines are typically produced as straw wines with the grapes being partially dried prior to pressing and fermentation. Greco di Bianco is characterized by a deep amber color and aromas of citrus and herbs.
Melody, thanks again for your great posts.
Could be referring to the town in Southern Italy or using the loose term Bianco for the color white. I will browse the store portal for more information. I planned on going early as it is my last day. =(
@Diele and @DadCooks – I had assumed that the word “bianco” referred to the distinctive white circle of foam on the top of this drink. ?
Portland is amazing! I agree with @Nob because of the tax-free purchases you can do there…but the city itself is also great! Love it!
I think I went to this store…have to look for the pic in my library.
Melody, that is what I figured but I will see if there is a Batista Need To Know about it. Might be able to find a recipe card to dupilate at my store. Just getting ready to go in to investigate.
Thanks for your great journalism, Melody.
I am not positive, but from the nuanced flavors you experienced, it seems like it’s on par with the Macchiato.
Your description of ristretto was almost spot on, Melody. It is generated by using less water so less bitter characteristics are extracted in the crema of the espresso. Verismos will pause to allow the barista to remove shot glasses before the final blast of bitter crema hits the cup. Mastrenas have a special brew mode.
Was the milk as hot as a latte? Espresso is more nuanced and sweet with slightly cooler milk, and then by using ristretto shots would be even sweeter.
Hi Brad! You bring up something I forgot to write about. It did seem like the beverage was a little cooler than the norm, but I have no way of knowing if that was just my perception, or it was a one time fluke, or maybe the recipe does call for milk steamed a little cooler. I think I am going to order something like this at my local store and see what it tastes like. Great comment Brad.
Hi Melody! Great review – thank you. As I mentioned to you on Twitter, I’m encouraged to see Starbucks experimenting with Italian-style coffee. Much more up my street!
In the UK Sbux have introduced the ‘flat white’ – originating from Australia/New Zealand, but very much in the Italian style – stronger, shorter, and in a traditional cup and saucer.
Like DadCooks, I find this ‘old as new’ direction interesting.
Would love to see more.
Hi Brigid! Welcome to the blog! You bring up another great point that I forgot to mention in this blog article: I think the popularity of the UK’s “flat white” drink partly inspired this. I think this is intended as the US answer to the UK’s flat white, but I have only my gut intuition on that. Thank you for mentioning that. Love this return to Italian style beverage roots.
~Melody
Melody! If this “cool milk” happens to be the case, then I want my royalties! I’ve been drinking these for ages. Triple Tall 120 degree latte.
Nice post, this drink is the Flat white over here in Europe right? They are really nice, however the art on your drink was really bad, i think the barista needs to try a few more times.. lol 🙂 It should be a perfect fan shape and filled up a bit more so the foam rounds perfectly at the edges giving a look of silky soft cream..
My usual ‘latte’ type drink is a quad in a short cup with steamed soy. That’s 4 oz. of expresso and 4 oz. of soy. Sometimes I like to call it an expresso misto– totally throws everybody off. 😮 I think I’d like this! Thanks for the travel time and research and blog post. I feel like I own you gas money.
Hey, like I tweeted I think that (not a barista! just a customer who waits in line) the “sweet” custom people don’t really want coffee at all…so not sure this could get cutomized much – now the plain late people / coffee people might just find a new drink
I’m confused as to what it is flavored with. You said that it is sweet but what is it sweetened with?
@Nathan – I didn’t do a great job of describing the sweetness because I can see a few comments in this thread where I confused people. It really just tasted like sweeter espresso. Much nice flavor. Most lattes taste too milky sugary to me, but this beverage brought out the caramel-ky sweetness of the espresso roast. It was not a sugary sweet like added sugar through a pump of vanilla, but just the goodness of the shot that I was trying to describe. Perhaps I should have just written that you could really taste the rich flavor of the Espresso Roast.
By the way, I love your avatar! That is the atrium at the SSC.
Can you explain how to set an avatar? I feel like I should get one since I try to stay up to date. Love this blog!
Nothing on the portal. I did however locate the former chantico pitcher and try to make my own. No pretty design as the large spoons we have do not allow me to get too creative. I would love the official recipe as I have not perfected it yet.
Im allllll the way on the east coast in New Jersey…wonder when this will reach me!! Great post and love the websited, you have yourself a faithful follower and regular RT!! Coffee is a passion and I could talk/tweet about it all day!
@lorisica
@Diele – You go to gravatar.com and register an avatar image that will be associated with your email address. So long as you keep using the same email address, you’ll have an avatar (I think the website has to have some kind of plug in, but that’s the kind of thing that Kelly (wildsagemarketing.com) set up for me).
Funny, on twitter one person DM’d me that all the info on the RB was on the partner side of MSI, but another person DM’d me that there was nothing there. I wonder if it was up and then taken down.
@Lorisica – Thank you for joining in here! This is really a pretty small blog comment community, but very pleasant! Are you a Starbucks partner? I think you will get to try this drink. My gut says that since it requires almost nothing extra to make (except smaller pitchers) that it will be easy to launch nationally. We’ll see it soon enough. In the meantime, you could try ordering a tall triple whole milk latte with ristretto shots and see if you get something that tastes like this. I’d be curious what the price is for that – Seems like this beverage is priced as a bargain considering the number of shots in it. Did you already “like” the Facebook page? If you haven’t, hope you will!
~Melody
Melody, That explains it better. The way it was written in the post made it sound like there was an added sweetener in the recipe. The sweetness you’re tasting would be because they are ristretto shots which, when tasted straight beside regular shots, are very obviously sweeter.
My avatar is definitely NOT what you thought it is. It is a photo of the front of my store!!!
Melody, another great post. You should be commended for such dedication and passion by going to Portland to try this drink.
I’m a strong believer that if you need to modify your coffee with milk or sweetener (with the obvious exception of steamed milk drinks, which are something different), then there is either something wrong with your coffee or this is not the coffee for you.
If they roll this out, I’d definitely give it a try.
Looking forward to trying this! I do like espresso, will have just a straight shot on occasion, with just a splash of cream – heavenly! While I do have a sweet tooth, I don’t care much for coffee that’s sweetened (unless it’s a dark cherry mocha!).
I can verify that the partner MSI does have a reference to this drink, even mentioning that it was inspired by the flat white.
@Jess – Thanks for looking. I assume this is coming soon everywhere since there are no extra ingredients for it.
@DadCooks If I haven’t already said it, you’re right, this is a perfect example of Starbucks taking something old and making it new again.
Just like featuring the caramel macchiato.
@campsi: I AM passionate about Sbux and a long (20+yrs) time customer, but I’m not a partner. (nor have I been) I have learned alot thru the yrs with Sbux tho, and have seen alot of things that today seem ancient! re: twitter. I was on for a very short time and then removed myself…I just can’t get it. too fast? too much? (too old?;)
@Diele: I remember when Sbux first came out with the caramel macchiato…I’m thinking about ’96??? It was a great new really kind of dark warming taste, almost like it had a bit of liquor in it? of course, this was back when all the shots were manually pulled and tasted TOTALLY different from the shots of today. totally.
I still find it amazing that Sbux is essentially featuring nothing special for Valentine’s day. 🙁
Melody, I can’t believe you went all the way to Portland to try this beverage! Your Starbucks dedication continues to astound me. Anyway, this sounds like something I’d enjoy. I would absolutely drink three shots of espresso in a Tall beverage (or two in a Short), and with ristretto shots and whole milk, the ristretto bianco sounds magnificent.
Hi!
I was just in Portland over the weekend and happened to try it.. very tasty. I would only say this… the pricing is a bit off. I went to the starbucks in Gresham (Exit 13) up about 3 lights (next to an Albertsons & Rite Aid). It’s basically a creamy (whole milk) latte made with the ristretto part of the shot… and they are charging 3.25 for a Short & 3.95 for a Tall. If i wanted my latte ristretto, i’d order it that way and not pay as much! lol I hope they keep this one, it’s a fun drink but I hope they adjust the price a bit for me to order it again!
Agree with a lot of what has been said here. All this is is a properly made, ristretto latte. As far as I can tell, this is just a drink that is made with more care. The pitchers are awesome, though, I really hope we can order those soon. If this was a drink that we could just say no to, I would be ecstatic. Mocha in the ristretto bianco? Sorry, nope. A venti ristretto bianco? Sorry, no can do. No-foam ristretto bianco? Get out.
Also, the pricing is *just* off. There is no charge for ristretto shots and no charge for whole milk. Shots are 75c, so 2.4 + .75 = 3.15. Or 2.5 + 1.5 = 3.9. Strange.
Hi Lindsay! Welcome to my little website! You know it is funny, but I was actually thinking the opposite. I think the RB looks like a bargain considering the number of shots. I don’t drink too many espresso beverages but this morning I got into 1912 Pike Place early and wanted to recreate the RB to see if it would taste different from the LaMarzocco. A triple tall latte with ristretto shots was $4.40. Those shots add up fast!
Please poke around the site!
Melody
Interesting reading about this test drink. Although it looks like it would be limited to Mastrena stores…