Are you looking for a Chicago area Starbucks with a Clover, an ATM, and passionate partners? Park Ridge is your answer then.
A Starbucks in Park Ridge, Illinois (near Chicago) recently went through a major remodel and now has a Clover brewer. I had the chance to visit this store on May 29, 2011, met the store manager, and took some photos of this pretty store. And to boot, I had a great time chatting with the District Manager who has recently relocated to Chicago from Frankfurt am Main. This little Clover store really has a lot of personality. First off, it would definitely be the only Starbucks I’ve ever seen with an ATM machine inside the actual Starbucks. I am told that the this space was a bank before Starbucks leased it, and under some agreement, the bank was permitted to continuing having an ATM in it. Here it is:
The next quirky thing that happened was that immediately I noticed that the coffee selection included a very special coffee. I noticed Pike Place Special Reserve offered for sale. This coffee is NOT the same coffee as Pike Place Roast. It is (or supposed to be) only for sale at two Starbucks: (1) The first store located at 1912 Pike Place, and (2) a newer store on the corner of First and Pike very close to the entrance of the Market. I immediately asked the partner I was with about it, explaining that this coffee was ‘specially reserved’ to the Market. The partner (Paul G.) explained to me that it was a “mistake shipment.” I have to admit that I was totally stunned. I just wasn’t expecting to see something so exclusively Seattle, over 1700 miles away from home. Much later, I realized that Starbucks doesn’t have much of a system for store managers to return mistake shipments. Still, it seemed like bizarre odds to fly across the country, and stumble upon one store with a “mistake shipment” of Pike Place Special Reserve.
At this store, a partner had prepared a coffee tasting of Pike Place Roast using three different brew methods. The first tasting was drip brewed coffee. The second tasting was via the pour over, and the third was the Clover brewer. It certainly is true that the brew method affects the flavor of the coffee. This becomes really obvious when you drip brew Espresso Roast, and then compare Espresso Roast as an Americano (espresso brew method). Drip brewed Espresso Roast is totally delicious and obviously tastes totally different than a shot of Espresso Roast. I would say that Pike Place Roast was drinkable from the Clover but there’s no doubt this is still my least favorite coffee. It’s not a complex coffee and the body is too thin and light for my own tastes. Ironically, I have had Pike Place Roast as a solo shot from a La Marzocco, and I would say that this coffee works fairly well as a solo shot. However since most people load their espresso with sugar and milk, the light-bodied profile of Pike Place Roast likely wouldn’t hold up to such overwhelming competing flavors.
The store manager was very passionate about his store and was eager to show off all the beautiful woodwork and detailing in his store. I learned that this store is roughly about 2000 square feet, and originally opened up in October 2000. The store relaunched with the Clover the first week of April 2011.
I definitely recommend dropping by. You’ll find an ATM, a Clover, and passionate partners. Here’s the address:
Starbucks Store 2461
100 S. Northwest Highway
Park Ridge, IL 60068
(847) 692 0435
Enjoy the photos!
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I wish my store was accidentally shipped a Clover!!! 😛
When I visited @thecoffeeninja at her store, she showed me a mistake city mug shipment. Funny how that happens sometimes!
I wish we had a collection of books for stores with book shelves. I like the look of the store, though!
And is it weird that Pike Place Roast is growing on me? I actually enjoyed a grande for-here Pike Place Roast and read a book in a comfy, leather chair in my cafe a few days ago.
I love the look of the stores that have all the reclaimed wood in them, they’re so homey and cozy.
I’m going to be in Seattle in August, so I must make sure to try the Pike Place Special Reserve when I’m there. 🙂
Well, this is a great little store that is very WELCOMEd in this area.
Chgo where are you???? here’s your read????
I did enjoy purchasing one of those lbs of ‘contraband’….. (Pike Place Reserve roast….altho I’d had it before) Soooo amazingly different from the PPR, it’s a pity they made the names so almost the same!
As for the tasting of the PPR that was chosen at this store: I can never understand that. I am just being candid here…..do not mean to be disrepectful! They have the Reserves to choose from, plus the ‘contraband’…… and it was this PPR. There’s no way I have ever tasted it to find it tolerable. BUT, the partners, the d.m. (Christine!! whom Melody of course was able to talk with in GERMAN!) all were so friendly and accomadating that the PPR-thing had to be overlooked.
@Hayley: notice that gorgeous new pic for Yergacheffe! I have a great individual shot of it…if anyone wants to see it..I will send it to Melody. If you have a LOVE for Yergacheffe, it is an outstanding pic.
Thanx for the thread Melody! great story!
and the store so beautiful and cozy.
Ok SB you have got to bring these new stores to my area! The welcoming design of it is just beyond belief. And I love hearing the passion the partners have. How do they decide which stores get a new design? I know it is done every few years, but certainly the redesign of my local SB does not compare to any of these new designs. Terrific store.
This comment has absolutely nothing to do with the above post, but I want to give credit where credit is due and what better place than “Starbucks Melody”? (I’ve already tweeted about it.)
Anyway, a big shout-out to the Laguna Niguel (California) Starbucks at Alicia and Crown Valley Parkway for exemplary service on 6/13/11. I dropped my latte in the parking lot while loading groceries. I decided to go back into the Starbucks and just get a replacement of whatever drip they had. Oh, no. The baristas said they would give me another half-caf latte. Then they asked where I’d dropped the first one — wondering if a clean up was necessary.
Even though it was clearly my klutzy fault, but they were very gracious. Kudos!
@Pam – Totally fine Pam! I love hearing stories of great customer service! I think the closest (geographically speaking ;)) that I’ve ever gotten to that store was this store review: http://www.starbucksmelody.com/2011/04/09/a-starbucks-store-with-a-mega-talented-store-manager/
Anyways, thanks for sharing that Pam!
@Purple1 – As I understand it, Starbucks is giving about 100+ stores a year, a “major remodel,” which is when they get this new design style of repurposed materials. You probably have some of these stores in New Jersey somewhere?
Melody I have to sort of laugh when you say we must have some of these stores around here because I suppose we might but surely none that I have seen and the ones recently remodeled as I said are in no way as attractive as this one. Sometimes, I think the design team has one eye closed when looking at how to remodel a store and also they seem to not take into consideration the community it serves.
@Purple1 – I know that New Jersey has at least one Clover store, so that store is probably in this kind of design (though not necessarily??). Starbucks has opened some gorgeous stores in NYC and Boston with these new designs and remodeled stores. Washington DC also has Clovers and new design stores. They can’t possibly be skipping New Jersey! ?? If you don’t have the new styles stores yes, I’m sure they’re coming at some point. I’m sorry that I don’t have better information! I need a trip to NJ to see your Clover store. Some day I might try to visit every single Clover Starbucks.
Melody for sure a clover store near me was remodeled fairly recently, but it does not have the charm or welcoming atmosphere that these stores you have reviewed have. I wish I knew how SB determines which stores can what kind of design remodel.
There is a store in Santa Maria, CA that is adjacent to a small local bank branch. From what I was told, to get their preferred location in this building for the drive thru lane, the Starbucks had to agree to open up into the bank. So there is a metal pull down door separating the two when the bank is closed, and a big 8 foot opening when they are open.
Love seeing these interesting stores, thanks Melody!
@purple1, As far as I know, it has a lot to do with how old the store is. Usually a major re-model will happen about every 10 years. (so I’ve been told)
@Purple1 – I think I’ve heard the same info as Nathan: that a store gets a “major remodel” at about the ten year mark. There may be more that goes into it than that, but age of the store plays a big factor.
@ChrisW – Thta sounds like an interesting store in Santa Maria! I love finding these really quirky things going on at Starbucks. I would love to see that store some day.
On my visit to the store Saturday, I brought the wife. Although she is not as picky about her coffee as myself, she really does enjoy having coffee made from a Clover. I enjoyed the Papua New Guinea Arokara on the Clover the week before so much, I went back for it again. I never paid attention to the fact that PPSR even existed.
I love what they did to this store. It used to be so BLAHHHH! I have never seen it so crowded like it’s been the past 2 weeks. It’s strange since it appears empty in your pics Melody. All I can say is I’m glad to have it.
@ Denise – If this store can accommodate a Clover, they really should look into introducing one to the Lake and Harlem store. That store has got to be 2.5 – 3X the size of the Park Ridge store and can appeal to the same range of customer considering the wealth in River Forest. I know I keep saying this over and over again, but I am confident that if Starbucks put a Clover in the River Forest store, it may actually do better than the Park Ridge store IMO.
Forgot to mention… Chris (the manager) at Park Ridge is a good kid! It’s amazing how time flies. One day he was a barista, next thing you know, he’s a manager.
@Camspi “I wish my store was accidentally shipped a Clover!!! :P” Hahaha! I laughed when I read that! That would be pretty awesome for you…I will hope that happens for you!
@Denise R – I did notice the picture…very cool! And of course gorgeous store again!
I love seeing these Chicago stores, it really is a special city in Starbucks’ heart I can tell! Now, seeing the great stores, it’s more apparent than just from Gold Coast coffee!
@Chgo: I totally agree about the Lake & Harlem store… it’s HUGE, and definitely has the customer base….without a doubt. As far as this store looking ‘so empty’ in the pics…. I would say it was medium busy (t-storms almost all that day but amazingly did stop a bit when we went to Park Ridge) so that was one factor AND Melody dances all around when she’s taking these pics, waiting for a moment to get fewer people! (so, that part is due to her stealthy skills)
@Campsi: that was a very funny comment…about the Clover. I was reallly l.o.l! maybe you’ll get lucky. 😉
as for the re-model dates, I have heard that too, the 10yr mark but I have seen stores that, if they did get some re-model, it was minimal and sometimes not even “better” but worse. One of my first-love stores comes to mind. For some remodel they did (maybe 10 yrs…they were built and opened in ’96)…they tore up the seating area floor (smallish store) and put in “indoor-outdoor” carpet 🙁 That didn’t last, obviously. so, ripped it up. They also took out a whole long seating at the window-bar area, which actually decreased the number of places to sit. It was crazy. The store still has its crowd, I don’t know what’s up for the future with them. (Melody, you saw this store in an old photo of mine from about ’97, of two friends at a table? and commented at how much ‘coffee stuff’ was in the backgrd on the shelves. which was true…..huge difference with now)
Anyway, that’s my morning rant! Thanx again for the thread Melody!
I knew about the 10 year mark and know it also must revolve around money as well, but I think it some cases this 10 year mark point is too long and renovations should be occuring more often. I looked around my local SB store this morning and you would never have thought that the store was renovated within the last 2 years because it already looks tired and there is really no style in the store. Oh well sounds like a broken record.
Melody, thanks for the store review; makes me a bit homesick as Park Ridge is part of the cluster of Northern Chicago Suburbs that I grew up in.
Great looking store. Why can’t Starbucks make all their stores look so good?
purple – my store is currently undergoing a 5 year ‘refresh’. This will vary from store to store. My store is in really good shape so the majority of the money allocated to us actually went to build us a custom wall bay for merchandise, fix some of the woodwork in the store and to fix the patio (which is not yet done – the weather has been quite rainy!). The store up the road was just done too and they got new paint and all new furniture as well as a small fix to their patio. I think they do a renovation at 10 years, but it doesn’t always happen. The oldest store in our district just finally got their reno this year and they’ve been where they are for 15 years.
Just saying “hi” cuz it’s been a while; I read all the time, but try to comment only when I have something intelligent to add! 😛
I just have to say I love your blog PSA’S
@Lynoth and darkkatpouncing -Waves hi back! A few twitter PSAs now and then aren’t a bad idea. 😉
Pike Place Roast is my second to least favorite. It is described as smooth and balanced, but only the Pike Place Reserve lives up to that description.
Our store was shipped 2 huge boxes of Dallas, TX city mugs(we are in Denver, CO)
That would be hilarious to see Dallas mugs for sale in Denver. Now that’s a good story!
@Ethan: omg!!! that is a good story! (the mugs) Just curious…did you send them back to Sbux or a store in Dallas….(which would’ve been much more “green”). very funny. Good thing they’re not in any life-altering busines… yikes!
and I agree (almost) about PPR, except I think it’s Sbux worst. #1 bad. H.S. also uses the word “buttery” to describe it. For someone (H.S.) who LOVES Sumatra and aged-Sumatra, he can’t possibly believe what he said. imo.
This store looks beautiful.
I’m excited because my store has a semi-special 15 year remodel coming up in September and I’m hoping hoping hoping we get a Clover. Want.
I need to scour your blog for all the fun coffee tastings and stuff as…
I’M STARTING MY COFFEE MASTER TRAINING!!!
Booyah!
Hahaha. I miss you, Melody. Sorry I don’t get by here as much, but I know you already understand. Things are starting to look up around here, so I know I owe you lots of extra blog lovin’.
<3
@Chgo and Denise – This store now has two Clovers? It must be doing well. You have to earn a second Clover based on sales, I think.
Hi Melody,
I visited this store yesterday after your recommendation – and it was beautiful. Nice to see the two Clovers up and running.
Thanks for the heads up.
Chris
OK! off topic but here’s an example!
Look at Hayley’s comment about Chicago, Sbux and Gold Coast! maybe I should send that to H.S. re the “Joe” design of the new (barely) gold coast beans!!!
@denise r – what is up with that?!? Is Gold Coast forever changed to Joe?
@CD and @DeniseR – We’ve had tons of conversations about the coffee packaging. Remember we did talk about it in detail when they switched from stamps to the big colorful bags. But Morning Joe is NOT “Coffee inspired” packaging. It’s just tv! Hopefully, it is a temporary change.
@melody – I agree. Not to be unkind but Starbucks is slighting Chicago with this change and for what? To promote a tv partnership on a network and show that is struggling at best? As you said, Hopefully it is just temporary.
@CD and Melody: thanx for both your comments. I do believe it is all a “bought” deal from msnbc and it IS a slight. I hope it all fails, falls flat. I do.
and CD, I think you were very kind to put in that ‘not to be unkind’. I don’t mind if I’m being “unkind”. I do take it personally, I understand how someone with no Chicago-affiliation might care less……however, the “new” ‘Joe’ packaging is plenty “plain” and, that whole show has been nothing but controversy since its Sbux affiliation.
I do not recall seeing any other Sbux coffees, in the cafes, with any tv associated-show on the package. (let alone re-named after the show!)
Melody,
Just stumbled upon your site. Thanks to your review I checked out the Sbux in Park Ridge and experienced my first Clover cup of iced coffee.
This store is quite a find and is on my list of favorite locations in Chicagoland (along with Roscoe Village and the Winettka Sbux in the Laundry building).
Thanks!!!
@Neil Harris – Oh I am glad you liked it! Thanks for stopping by and telling us about your visit. So I am very curious, which coffee did you try iced? Please “like” my blog’s facebook page too, and sign the petition:
http://www.thepetitionsite.com/1/join-starbucks-ceo-howard-schultz-end-political-campaign-contributions/
(The facebook widget is in the right hand side column of this blog,)
I really need to get back to Chicago soon! So many Clover stores still to visit and write about!
~Melody
Guatemalan..something.