Starbucks is making big changes to their whole bean coffee lineup. They’re introducing two new blends, both of which are roasted using a “blonde” roast. This, of course, is basically a very light roast, which a number of coffee purveyors now regularly offer.
There appears to be a definite demand for a very light roast coffee. Some people like the thin mouth-feel. Some people want a coffee where they can’t taste any of the roast profile – very little caramelization of the beans. And some people like the high acidity which is typically present in a lighter roast coffee. For me, I’m always going to love the darker roast coffees. I like the full body, the smoother and low acidity profile, and sweet caramelization flavor in a coffee like Espresso Roast or Verona. The darker coffees will always be my first choice for my personal cup or tumbler.
So what are the two new coffees? The two new “blonde”-roasted coffees are Veranda Blend and Willow Blend. These coffees are even lighter than Starbucks’ Breakfast Blend, which at one time was considered the mildest and lightest coffee in the Starbucks whole bean lineup. The blonde roast profile is not the same roast profile as the current Breakfast Blend, or the LiteNote Blend of yesteryear, and represents the science of a shorter roast duration and likely not the same temperature scale also (though I don’t know that for a fact). Veranda Blend is a blend of Latin American beans, and Willow Blend is a blend of Latin American and Kenya coffee beans, as I recall.
Last month I had the chance to try these two new coffees at a small coffee tasting event at the Starbucks headquarters. We tasted the two new coffees, and compared and contrasted them with two other coffees: Italian Roast and Pike Place Roast. It has been a while since that event, and I realize that I should have been taking notes back then! The Willow Blend was definitely the winner of the two coffees for me. As I recall, the Willow Blend had a tremendous amount of origin flavor, and so the citrus-y notes African beans are known for were quite pronounced. I suspect that the Willow Blend would also be absolutely wonderful iced! Despite my insistence on drinking a bold roast coffee, I would not turn this down, and in fact, I would choose Willow Blend over Pike Place Roast. And in all seriousness, I will definitely look forward to giving this a try as an iced coffee from the Clover in the summer months.
Sadly, I thought the Veranda Blend was a little boring. It reminded me a bit of drinking a Level 1 or Level 2 Seattle’s Best Coffee. Nonetheless, I have a feeling that Veranda is going to have its big fans. It is a taste profile that many Americans know and love: the distinctive acidity and bright flavor of a washed Latin American coffee.
With the launch of the two new coffees, Starbucks is updating all of their packaging. Here’s the new look:
I definitely have some mixed feelings about this packaging. It looks incredibly simplified. I have to wonder what is on the sides of the packaging. I have always enjoyed seeing packaging that provides a wealth of information combined with some romance in its feel. These doesn’t scream romance and mystique to me. Maybe it will look better when I see all the packages side by side. Ah well, somehow when I think of Italian Roast, I still think of the Leaning Tower of Pisa, for those of you who remember that era of Starbucks coffee packaging.
So this is (mostly) great and exciting news! Blonde roast opens up a huge door of opportunity to attract customers who love that roast profile, and the two new coffees are definitely going to have their fans. Starbucks is simply expanding and growing their coffee expertise to capture a larger segment of customers, and creating greater variation in the whole bean lineup. I know for sure that I already love the flavors of Willow Blend. I think it is a great move to expand their existing roasting expertise into this area, and in any case, many smaller roasters already roast at a level very close to this profile. The only real downside is that I have mixed feelings on the packaging (eeek!), and I hope that in the process of promoting these new coffees that Starbucks won’t forget their bold coffee fans. I don’t know what kind of promotions may surround the new coffees, and for those of us who love dark roast coffee … well, I just have to trust that we will not be forgotten in the fanfare of these two new coffee offerings. The number of Clover Starbucks is still growing, at least creating opportunties to have any coffee at your local Starbucks. I definitely think it would be interesting to try these two new coffees from the Clover too.
My understanding is that these two new coffee blends launch in Starbucks stores everywhere in January 2012, as well as in grocery stores, and will be available as a whole bean, a Via Ready Brew format, and K-cups.
Have you tried these two new offerings? What do you think of all this?
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Mixed feelings about the change coming up. :/
I’ll re-read this again when I have more time to absorb it all and form an opinion. Thanks for the insightful information about the new packaging coming to Starbucks. 🙂
Although I must say the Willow Blend peaks my interest as Kenya and OMX are my favorite in our WB line up, so a Kenya / LA blend is tempting!
Melody, glad you’ve already been able to taste these coffees. We did a tasting at our last District Meeting, and while I’m not excited about the coffees in a personal sense (I would actually prefer the PPR to either Blonde coffee, but prefer any of the bolds above PPR), I am excited about what it brings to the company. We will hopefully be able to attract new customers who are used to 7-11 or McDonald’s coffee as their first choice.
Willow Blend will be offered in regular and decaf, Veranda Blend in regular and VIA.
Unfortunately, some of the core coffees in the lineup (including some decaf coffees) are going to be removed when the Blondes are added.
Overall, a good move for Starbucks (IMO), but this will disappoint some long-time regular coffee drinkers.
Hmmph. Well, I guess light beer appeals to some folks too, but you would never catch an aficionado drinking one.
Now, who has tried the Sbux Blueberry Waffles?
Just took a look at the Starbucks.com website where blond was announced, sure enough the first blond joke appears in the comments:
“Great. Now I get to have a tall Blonde every morning.”
Introducing Starbucks Blond Roast
Please excuse the link if I messed up the html code.
I was told about the blonde blends coming out this morning. Something I noticed that you didn’t mention, was that they were changing the descriptions of all the roasts. I heard they would no longer be described as mild, medium or bold. I can’t remember what they were changing all the roast classifications to, except that all bold coffee will now be called DARK roast instead of bold. That is obvious considering the new look of the bag of Italian Roast. Can somebody refresh my mind what they said the mild and mediums will now be called?
Is it me, or is this new look a bit too clean and plain just like when they changed the Seattles Best logo? I thought the Morning Joe / Cold Coast Blend bags had a somewhat generic look, but this new look takes the cake when it comes to looking somewhat generic.
pardon the typos
I read this post. Walked away. A bit later, I opened a bag of SBUX Espresso blend in my kitchen. I noticed the bag, in contrast to what I saw with these and I think I actually like these better. I actually have never been a big fan of the current bags. I miss the ones with the stamps. But these are a lot cleaner. VERY similar to the hot chocolate CPG packages in your earlier post.
On the current packaging, the “BOLD ROAST” is quite small. I like that this new packaging has the BOLD or BLOND in larger typeface, but I do think that perhaps those profiles take too big of a role and the name of the coffee is actually minimized. I was fine with the “region is a flavor” ribbons with the previous packaging even though I never really thought it was clear – I did know the colored bands/ribbons meant something.
Because the name of the coffee is minimized, the icon is going to have to play a big role in the identification of the bag/blend. And as you point out Melody, Starbucks has not been consistent with their icons.
A solution I would like, of course, would be for them to put a stamp on the bag somewhere….
Interesting enough, I do know several people who dislike Starbucks because they think it is too strong. This Blonde coffee might appeal to them, opening up a whole new market. But I have some apprehensions if the “new market” is going to overtake the coffee line-up in the future and jeopardize what I love most about Starbucks – the coffee.
I do believe the first week or so there is going to be many “blonde” jokes to be heard.
I’m pretty sure I read today that there will be VIA for only one of the Blonde roasts, and the other one will have a decaf version. I can’t remember which is which though.
I tasted the Veranda today and while I liked it better than the Breakfast Blend (I’ve never cared for it because it’s so mild), I still prefer a bigger bolder coffee. (Sumatra would be my fav, with Kenya then Italian afterwards)
Pretty sure that veranda has the via and willow has the decaf 🙂 The new ones are supposed to come out in January but the packaging change will start happening soon. Also, a side note… Cafe estima and organic shade grown Mexico are being discontinued…
That Italian says “fair trade certified” Interesting. All in all I feel they are dumbing things down and getting rid of some very good, well selling coffees. I don’t usually like change.
@Brandon (and all) – Cafe Estima was never a favorite of mine, no great loss. OSGM is going to be hard to lose. That is a great coffee. I love it. It’s one of those coffees that comes to life in the Clover, and the flavor grows as it cools off. In the press release, I think it does say Veranda comes in the Via, and Willow has the decaf, but I started writing this blog post long before I saw the press release. I’d heard gossip a while back, by the way, the OSGM was going away.
However, in the big scheme of things, since they are launching coffee, and it’s a coffee company, and it actually does seem like a natural move to go very light, I do think this is a good move. They could’ve launched this without redoing all the packaging though. Now there are just three categories for all the coffees. There’s no distinction between bold and extra bold. We’ve got “blonde” or “medium” (Pike is now a “medium”) or Dark as the 3 categories.
btw, boo to getting rid of decaf Verona. I will have customer complaints on that for sure!
@CaBarista – I’ve heard that decaf House Blend is being eliminated. Now that blows me away. I still see ppl asking for “half caf” custom blends. I have to wonder if customers will still be able to get decaf house in the grocery stores. ?? And I think decaf House is known to be pretty decent iced!! If you want an iced decaf coffee, and you’re at a Clover store, that’s a pretty good option.
had a chance to try the veranda blend today, although not your typical Starbucks coffee, if was a fantastic very very light option.i think it was a better high quality light roast option then most of your coffee chain light roast choices that dominate that market, While some say it is the company pandering to the ” watery coffee drinkers”, and not staying true to its roots, i think it opens up a potential to welcome in soo many new customers while still providing amazing service, and listening to what our customers have been asking for. i actually think starbucks hit the nail on the head with this one !!! cant wait for it to hit the shelves, this stuff is gonna fly !!
My biggest issue is the packaging, I agree with what you said here and on Twitter. I appreciate Seattle’s Best image and over-all brand (taste too) and I think the differences in Seattle’s Best and Starbucks should remain different. Before I knew anything about Starbucks I never would have guessed Seattle’s Best was related. Now it is obvious, if you ask me, and to the average coffee buyer it might be like buying cereal: the brands look the same, so why pay more for the other?
But from an enthusiast’s stand point I will miss the images related the coffee’s origin, etc. But hopefully we can still get all of the other info from the sides and even the “enjoy with a slice of pecan pie and and a window seat”, and the similar ones.
My SM was telling me all about this yesterday, since the press release was happening today, so that I’d be informed if customers came in asking (which they didn’t). I think the bigger news for a lot of people today was the $50 gift card scam on FB.
Annnnyway… I think this is pretty cool. The idea behind the new packaging, as I understand it, is to provide an immediate visual recognition of the type of roast it is, so that someone could walk in, see the light coloring and recognize it as a “blonde” without having to think too hard (especially effective in a grocery store where there are no partners to clarify). So I think the new packaging is probably to cater to the grocery store Starbucks customer more than the person who comes to a Starbucks proper for their beans.
We have some Veranda that I’ll get to try next week at our holiday (!) meeting, and I’m looking forward to it.
Love this blog post! I’m trying Veranda tomorrow, I don’t know if Willow is gonna be available in my market, but I know Veranda is. Fair Trade Certified Italian Roast taking the place of Estima in the core line-up is a refreshing change for those of us who were never big fans of Estima to begin with. I am pleased that Starbucks is embracing a lighter blend, I know a lot of people are not a fan of the roastiness of the usual coffees in the Starbucks lineup (I am like you though, Melody, Extra Bolds forever!) and YAY! for K-cups…I’ve been bugged about them by EVERYONE for a long time!
I’m like you, Melody — I generally like bold coffees, but I look forward to trying these. They might be good for occasionally drinking black. And I like that package of Italian Roast — it reminds me of a bottle of red wine.
Wow, this is really interesting! I am interested to try these. I am a bold fan (err dark, now I guess) but I know that what we consider bold and delicious, some people consider over dark and ‘burnt’. So, I wonder if these will still be bolder and more flavorful, than what some might consider a blonde coffee to be. Someone, mentioned the 7-11 type coffees, and I would hope these would be bolder than that.
My likes: Starbucks is focusing on whole bean coffee!! This is nice! VIA certainly has its place, but in general not a huge fan. I like the expansion of whole bean coffee.
I like the packaging too actually. The simple design reminds me of what the packaging looked like with the solid colored band (green, orange etc) and the coffee stamp.
I will be looking forward to tasting it. My dislike is that I was hoping I would hear more about expanding the Reserve and Clover stores, I really would like to see just one in Tucson. I may have mentioned 1 or 15 times! 🙂
I’m excited to try these new coffees! Admittedly, I’m usually a Frappuccino drinker. When I get hot coffee, it’s usually a mocha or some variation of mocha. I’m just now getting in to trying different coffees. An Americano is my go-to, and I’ve had Gold Coast Blend, which I liked. And Tribute, but that’s not around now. I’m looking forward to adding these to my list of coffees to try! 🙂
Oh, and I agree about the packaging, Melody. Not a huge fan. I do love simple, but these are just a tad too simplistic for me. Maybe they’ll grow on me!
Agree with Zack…I hope they continue to put the tasting notes and pairing suggestions on the side of the bags!
Does anyone find it interesting that Cliff Burrows introduced this new change to the lineup? Where was Howard?
@Pencil_to_paper – Tribute Blend was amazing. I hope we see something very close to it come back again. I may stock up on Casi Cielo this year, as I fear it’s not going to always be around now that Canlis no longer has a relationship with Starbucks.
@Hallie – After you try Veranda tomorrow, please come back and tell us what you think!
@CD I have to admit, I did have the passing thought, ‘Where’s Howard’ when I heard that Cliff was announcing the new coffees. I guess that he’s just busy! I thought the Starbucks newsroom photo of Cliff was a good pic of him – http://news.starbucks.com/photo_display.cfm?photo_id=495&view=low_res
@Kitenarie – That’s a great observation that this packaging is designed to stick out on grocery shelves, and designed less for stores. ?? But it’s still too over simplified for my tastes. The packaging is too Seattle’sBest-ish for me. But we’ll still be able to get great bold coffees like Verona, just in a different package. Hopefully they have done anything to the iconic Verona Bridge.
I would be soooo sad if they got rid of that icon! It reminds me of Romeo and Juliet.
cabarista put it best: “I don’t usually like change.” That will be the majority of complaints against these new coffees. If you like bolds, there is still plenty for you to enjoy. The seasonals – Christmas, Thanksgiving, Anniversary, Casi Cielo, et al in addition to a majority of the core lineup.
Chgo: It’s just three now. Blonde, Medium and Dark. For those of us who love coffee, yes, we want more details. But we’ll read the small print. Joe Shopper down the grocery aisle (or even in our stores) doesn’t know what Latin America, Africa and Asia Pacific mean. They know they like dark, light, etc. The point of the new packaging appears to be to focus on the roast, not the geography or other, more descriptive flavor. kitenarie nailed it on the head.
Cd – Howard introduced it to partners on the live webcast this morning. Where was Cliff? I missed that.
Melody – One, as a partner who respects confidentiality, thank you for not leaking this. Especially after other places rumored about it last week. I feel like the company is putting more trust in us lately, and I worry that will go away if we get back to how things were a couple of years ago. I’m sure you were eager to talk about this with many as soon as you heard about it!
As for Blonde, my personal opinion is that this is great. One of my good friends is a dedicated light roast drinker. For years, all he has done is give me grief every time we talk because he loves Stumptown. I couldn’t drink coffee at his place because it offends my taste buds. He couldn’t drink coffee at my place because it tasted “like jet fuel.” But now I can drink Veranda (and yes, Willow is even better), and we both like it. Now when I go to visit him, or have him over, there is a coffee we can drink together. Starbucks has raised the bar on light roast coffee, making it tolerable to those of us who love dark roasts, and offering unparalleled quality to those who are fans of lighter roast.
I can’t help but be reminded of the uproar around VIA…
New blends! Yes, that’s some good news, although I’m not a very big fan of the mild ones. Hopefully they won’t be cutting off the other blends here, though. 18/10/2011 secret was finally revealed! LOL… =P
I don’t think they’ll do away with the bridge on Verona. I think the packaging would look like this:
http://www.starbucks.com/#/caffe-verona-for-home-page/1218882074001
it is on the front page of their website.
Sbux did sell its soul.
@Hayley I’m having one of those moments where I slap my hand to my forehead & say, “doh.” I should’ve just looked at the Starbucks homepage.
@Denise A coffee company launching more coffee makes sense. Heck, it makes a lot more sense than the smoothies ever did. We will still have our bold coffee. Sorry short and sloppy, Im on my phne.
Howard fell in love with Starbucks after his first cup of Sumatra in 1981. He writes about that experience in POUR YOUR HEART INTO IT by saying how it was stronger than any coffee he had ever tasted and how he had discovered a whole new appreciation for what coffee could taste like.
Suppose Howard’s first sip wasn’t Sumatra but rather, Willow Blend. Would his reaction today be the same as it was in 1981? Would he throw his head back in disbelief of what coffee could taste like? Would he fall in love with Starbucks coffee?
The marketer in me says Howard wouldn’t react the same.
I actually like the packages. Question- It seems to me that of late I see a lot of packages on the shelves at my local store and see very few people purchasing coffee at the store. Is SB putting too many coffee choices in the store? Are more people buying the SB coffee at their grocery store? What will adding these new choices mean in terms of display?
@purple1 – You raise an interesting question. I’d like to turn it around a bit. Is it possible there is less merchandise so it appears there is more coffee?
I see whole bean shrinking, Via growing and merchandise shrinking. Whole Bean + Via does equal more coffee products, but not like Starbucks of yesteryear. It will be interesting to see what happens when K-cups are added to the stores too.
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agree with john moore’s take on this. interesting and I can clearly imagine H.S. (likely) rxn.
My take on this new roast is this.
At my drive thru store (I am not there anymore 🙁 ) I often saw people at the window who were buying a latte of some kind who had clearly already been through another drive thru to get coffee for their spouse. Why not have coffee that we can sell to the husbands/wives/friends of our die hard customers who simply don’t like our product?
To me, saying “we roast this way and if you don’t like it, too bad” is no longer a good way to run a business. You alienate a group of potential customers. With the economy being in the situation it is, we need to welcome everyone through our doors, not just those who already know, understand and love our product.
We got a store info today…coming to Germany as well in early 2012. Can’t wait!!!
I tried Veranda and it was very mild but I definitely liked it more than Breakfast Blend. I’m not sure but the coffees that are getting discontinued are Decaf House Blend, Decaf Cafe Verona, Cafe Estima, and Organic Shade Grown Mexico.
@JohnMoore – I’ve been swamped with work, and meaning to come back to this thread. Somehow your comment got caught in my spam filter at first, so it was not published quickly. Sorry! It’s true that if Howard had walked in and gotten a Pour Over of a Blonde roast coffee, things wouldn’t have been the same (most likely.) But right now, the very light roast coffee segment is highly trendy – Look at Stumptown, and other roasters. It’s not a surprise to see Starbucks adding these two coffees. And I think at some point, we just have to recognize that there are almost two kinds of Starbucks in the year 2011: The Clover/Reserve segments, and all others. There are many times I want the 1990s back (I want the music, the movies (Sleepless in Seattle!), the prosperity, and even Seinfeld) and the Starbucks of that era. The Starbucks of the 1990s isn’t coming back in terms of being JUST so squarely about the whole bean coffee, and that era before smoothies, warming ovens, and Via. Starbucks continues to roast amazing premier coffee, and through the Reserve offerings we really see that. And Starbucks is still investing in the “Starbucks Experience” too. (Though that needs help in certain locations). And oddly, there was triple the merch in the 1990s too.
btw, Pike has always been medium roast.
@adoubleshotofclarity – My apologies that it has taken me so long to reply. It has been quite the busy week! Just wanted to say I appreciated your comment. There were a couple of times that I had to put holes in my tongue, and I also quickly realized that a few partners were indeed a bit loose lipped.
@purple it depends on the cafe. Most cafes constantly reface the bean shelves so that they always look full. I have spoken to partners whose management does not put forth the effort to sell. In cafes where there is passion for the bean, they sell 😉
Re my comment on change: that was my point. I have to let new things settle into my mind and get used to them. I can see both sides of this, but am not sold all out on it yet.
re the leaking: with all due respect, partners need to remember what being employed by a company means. I’m sorry, but when you are hired you sign paperwork that is binding. It bothers me that this was leaked. Not shocked, but still, that does not make it right.
Melody … SBUX isn’t trying to compete with boutique coffee shops with their Blonde coffees. SBUX is trying to compete with McDonald’s and Dunkin by serving light-roasted coffees. As a “premier purveyor of the finest coffee in the world” Starbucks should be above competing directly with decidedly sub-premier purveyors of coffee.
How many successful brands are able to simultaneously cater to the high brow customer and the low brow customer? Very, very few if any.
Starbucks is painting itself into a difficult corner. High brow coffee customers most likely do not want to share the same experience with low brow coffee customers and vice versa.
Keep in mind, Clover is an insignificant contributor to SBUX sales. The rollout of Clover stores has been painfully slow. So slow it tells me Clover is an afterthought at best for Starbucks.
I really think I have to wait until I’ve tried it before I have a full opinion on this, but if the light roast is done as well as Starbucks does medium and dark roasts, I don’t think it’s a failure.
Michelle said earlier that she sees people who get brewed coffee from one place and then drive through Starbucks for a latte – I see this too, every day. Wawa cups, DD cups, 7-11 cups, etc. Why not create a blend that gets these people to get both their drinks at Starbucks instead of making two stops?
One again, I’m agrreeing with john moore’s last comment: I have said (essentially)the same since PPR……..Sbux is trying to get the McD. and Dunkin’ customers and vice versa. Expanding a coffee line-up is one thing….this change with Sbux is another. It seems to me they ARE competing for the “lite-wts” of coffee drinking. (NOTHING against one’s preference) but Sbux was not built on trying to appeal to the masses. bla bla bla….
sorry.
@Denise – It’s Saturday and I’m trying to catch up on the blog, email and twitter. I’ve been thinking about this. I think that John Moore paints a powerful image of Howard Schultz at 1912 Pike Place and the story of him trying Sumatra and … What if it had been Willow Blend? But I think that story could be re-cast with .. What if it had been Via? What if it had been Starbucks flavored Infusions coffee? Veranda and Willow are more of a coffee-enthusiast move that flavored Infusions. (I have to wonder how those are selling?) Essentially is a living contradiction. You can have Reserves/Clovers and love it. Or you can have sugary, milky, Frappuccinos and other things. To some degree, I’m enjoying all of it. 🙂 And that is a bit of a contradiction too. Well, I never buy Infusions!