Something blonde is here at Starbucks. Yesterday, I shared a few tweets from my twitter followers about trying the Blonde Roast coffees for the first time. Today, we are talking about coffee tasting experiences. Starbucks will be doing tastings in their stores nationwide (United States) on January 12, 13, and 14th, and it’s dubbed something like, “Find the Roast You Love the Most.” Today, I got a preview of this experience at a ‘media outreach’ event held at the Olive Way Starbucks. So if you are at Starbucks this Thursday, Friday, or Saturday, you should be able to find a coffee tasting event. You should absolutely call your store in advance and find out exactly when their event is to be held: My understanding is that each store has a few designated hours during the day for the coffee tastings.
Thank you partner-Anton Coleman for a great event! Anton is an expert at coffee tastings, and this blog saw him in action in an event for the Ethiopia Hararr Reserve coffee.
For today’s event the pairings were as follows:
- Veranda Blend – Vanilla Mini Scone
- Pike Place Roast – Bagel with cream cheese
- Italian Roast – The Chicken Sausage Breakfast Wrap
I was very impressed with the pairing selections. I don’t think I’d ever realized before how perfectly Pike Place Roast (it is not called “Pike’s.” There is no “S.”) pairs with bread. This is still not a favorite coffee of mine, but I genuinely did think that the bagel paired beautifully with the Pike Place Roast. The spicy flavors in the Chicken Sausage Breakfast Wrap worked beautifully with the Italian Roast. One person in our group thought the creaminess of the cream cheese paired well with Italian Roast. And I thought that the mini vanilla scone was a great choice to go with Veranda. I think it will be interesting to see what other things partners decide to pair with the Blonde Roasts. The iced lemon loaf might be great with Willow Blend.
So here we are at the tasting, just getting started. Anton is talking about the various coffee flavor profiles:
There were about six people in our small group, and we passed an open bag of Veranda around so everyone could smell the beans. Anton made the comment that he was smelling the aroma of peanut butter. The power of suggestion at work: after that I could only smell peanut butter from the bag of Veranda. I thought it was pretty fun that the team at Olive Way managed to get some unroasted coffee beans for us to look at:
As I already mentioned, the three coffees featured at this event were Veranda Blend, Pike Place Roast, and Italian Roast. One person in our group noticed that the three bags of coffee are different sizes, yet are all one pound. You can kind of see what I mean in this photo here:
Anton did a great job answering the question why the three bags of coffee are all different sizes. The intense heat of the coffee roasting process triggers a complex chemical reaction within the coffee bean. The starches in the bean begin to turn to sugars, and the heating of the bean facilitates the release of the caffeol (or coffee oil). This release of oils explains some of the shiny-ness that is commonly found with the darker roast profile beans such as Espresso Roast, or Verona. Because of these chemical reactions, at the end of the roasting process the darker roast beans retain a little less water than a light roast bean that hasn’t been subjected to much of this caramelization. In the end, the darker roast beans weigh a little less than lighter roast beans because of the loss of starches and waters. It simply takes more beans to make a pound of them because each bean weighs a little less than its very light roast counterpart. More beans equal a little larger bag!
So here we are a little further along in the coffee tasting event:
I always love a good coffee tasting, and this was superbly done. I hope that my readers get to try some of these pairings too. All of the participants at this event were journalists and bloggers with various websites. I sat near Keren Brown, who produces the Frantic Foodie website. I immediately recognized the name of her site because it’s a large and popular food blog here in Seattle. If you’re looking for a foodie website in Seattle, I recommend Keren’s blog.
The FTC requires disclosure of any consideration in connection with a blog article. Starbucks provided some food and coffee (and I got a free coffee mug too) and other consideration during this event. However, the opinions in this blog article are still my own. Heck, nothing is going to make me fall in love with Pike Place Roast! And I will still prefer the bold coffees (and some of the mediums too) over the lighter roasts. Having said that, this is a very exciting time for Starbucks. I do think that launching the blonde roasts makes good sense as a natural extension of the coffee roasting expertise that Starbucks has developed over four decades. I have heard that Starbucks coffee blending masters tested over 80 recipes and variations before selecting the winning recipes for Willow and Veranda. Starbucks states that about 40% of customers want a lighter coffee option, and so it makes great sense to draw those customers to these two blonde roast blends.
Thank you again Anton and the team at Olive Way for a fabulous event. If you like reading about coffee tastings, I suggest going back and looking at previous blog posts such as The Butter Coffee Tasting (Anniversary Blend); A coffee tasting of Sumatra Tapanuli and Rwanda Gakenke; The coffee tasting for a partner to earn her black apron – fabulous tasting including Christmas Blend at the 6th and Union Starbucks; and lastly, it’s always good to read about coffee cuppings which are a unique variation on traditional tastings and do not normally involve food.
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I’m intrigued to try the blonde roasts, though I doubt they’ll be my “go-to” beans. Give me bold or extra-bold any day!
But the information about bean weight was fascinating — thanks for sharing that!
Those unroasted coffee beans look really intriguing! It looks like a really good event.
Melody, I enjoy living vicariously through your blog posts 😉
Not only are you an impartial (well slightly biased 😉 ) blogger for Starbucks but the Seattle Chamber of Commerce (or Visitor & Convention Bureau) should link to your site.
It will be interesting how the second day of Blonde goes. Sure hope it is Willow today.
Was able to get one of the new Komodo Dragon mugs. I like the red interior and the easy to grip substantial handle (necessary for this heavy cup).
@DadCooks – I am glad! I wonder what the in-store events are going to end up looking like, and I do wonder if every store is getting extra labor for these events. I think what the PR folks said is that each store has up to three hours worth of coffee tasting time per day. ?? In any case, this event above was a very thorough coffee tasting because the group was all professional journalists. I went and looked at their blogs – The others in the group, and I am definitely the little blog comparatively speaking! LOL
Meanwhile, the SSC had a huge roasting event (their monthly event) – I soo want to do one of those again!
@Cheoy Lee – Welcome to the blog. Glad you liked seeing the green beans – Me too! Though I think the in-store events probably won’t have access to unroasted coffee beans, but I hope you get to some of your local stores’ events.
Melody your coffee tasting trip was outstanding. Dad Cooks for your info at my local SB today again it was Veranda. Melody- question- when a store does a coffee tasting do they always pair it with food? Is that mandatory? Also, would they do a tasting more than once in a day so they would catch different customers? I just sort of doubt that the tastings in the store will be as extensive as the one you attended. Also, again, there has been no push for the new coffees.
This is a little off topic but it relates to the new bags. Does anyone know why Yukon Blend was a bold yet it is in the new medium bags?
@Kienan – That is a great question. I noticed that! I was at a local store, and looking at the new whole bean signage, and had a moment of thinking the same thing. Yukon is not a medium in my book!
@Purple1 – Great question! The idea of pairing coffee with food is to see how the food enhances or detracts from flavor notes in the coffee. However there are coffee purists who will say that any coffee tasting should NOT have food. It’s a better education for the palate (many coffee masters will say) taste and compare two or three coffees side by side to understand a comparison of just the coffee. The Rwande Gakenke coffee tasting above was like that, with all the food at the end, so that the coffee part of the event was JUST coffee – And those were two SSC partners who did that one. Since the average customer is likely having food with their coffee, I think it makes sense to do all different kinds of coffee tastings, some with food, and some without. The one kind of coffee event that is nearly impossible to find in the stores is a “cupping.” But you know that from reading this blog!
interesting. (I, too. noticed that new “medium” classification for Yukon a couple weeks ago. It’s definitely BOLD to me (or….”dark”….) funny how things change.
I think it was on msi in Ideas in Action that there was a post about these tastings coming up. (Cecile, I think….. I don’t know, but I read it somewhere from Sbux)
@purple1: I have seen more tastings done in a store at more than one time of day….which makes sense.
Re the times for tastings – a very simple task but have not seen it at my local SB yet- why not post the times of the tastings on the sign and hopefully have more than one in a day. Sometimes, I think what one sees as a tasting is to another person sampling. I assume there is a difference right?
Happy Happy 🙂 🙂 Joy Joy :0 :0
The Original Chonga Bagel is back! SM said it is only in the Pacific Northwest due to overwhelming complaints about the “everything” (except flavor and texture).
Too bad same new pseudo cream cheese like product.
So I am now going to put butter on my old friend (the Chonga Bagel that is).
Later.
@DadCooks – LOL – I saw that!!! That might be bigger news than Blonde coffee! I am glad Chonga Bagel is back!
Ok I cannot remember but what does the Chonga bagel have that so many people like it and why would it be only in the Northwest? Why are the rest of us excluded?
Another great blog post, Melody! I have been looking forward to what you had to say about the new Blonde Roasts and it’s even better since the stores are doing tastings. I also am curious to see whether other stores around the country will do the tastings as extensively as what you’ve seen there in Seattle. I can’t imagine any store here in Indy doing anything like that but would love it if they did. I enjoy reading what everyone else says about this and am anxious to find that new Komodo Dragon cup like DadCooks has. Yahoo for new merchandise!
I also noticed that Kenya was bumped down to medium which I do not agree with. I feel Verona is lighter in my opinion than Kenya. I’ve been telling customers that we are modifying the roast curve, thus the reclassification.
I worked early yesterday and was surprised by the number of customers choosing the Veranda Blend (and really enjoying the coffee) with little or no notice about our Blonde coffees. I’m excited about the tasting event in my store, I’ll only be there Thursday and Friday, our family is taking a weekend trip to the coast for the weekend. I plan on finding a store to visit Saturday to give their event a try.
@DadCooks the first two (maybe even three, I’m not positive) weeks of this promotion are going to be Veranda for the Blonde offering. Just ask your barista for a pour-over of Willow, he should be happy to oblige.
Everyone is going to have an opinion about the new categorization, we just got our new Coffee Tasting Guides, I’m going to take some time to review those before I chime in with my differences of opinion from the Coffee Dept.
Tried a Blond blend… it reminds me of exactly why I started drinking SBUX in 1993.
I will check out a tasting event on Thurs/Fri.
Thanks!!
@Becky E – it’s been a while since I’ve been there, but the Greenfield, IN location was always a great Indy location IMO. If that location is convenient to you, perhaps calling them to see what they’re doing for their tasting. And heck, point out this post if they’re looking for ideas!
the ‘tasting’ dates and times are posted near the condiment bar in my regular store. and they all end early……2P is the latest one. So, does leave out any after work group. Actually, the 3 dates and times listed at my place are all during ‘normal work day’ hrs….so, not sure who the ‘target’ is here…..with all 3 days being essentially the same times.
and I agree, too, with the Kenya being re-located to “medium”. ??? When you look at the few shelves of the whole beans there are in the stores, this new pckging really does make them look indistinguishable. very very plain….and not so much in the good way of “simplicity”.
I was given one of the new coffee passport books yesterday. They’re very nice, and quite different, since we’ ve essentially lost ” the labels”. ie: for GOLD COAST it’s a little sticker of “cup of JOE” with the msnbc words and logo…that’s it. 🙂 otherwise, I guess they’re mostly “cute”….but really, quite a different Sbux “look”. ar least the Yukon (“medium”) bear sticker actually has the word Yukon on it.
Learned something new today (coffee bag sizes)! 🙂 I wonder if Starbucks have tastings here in Canada.
I’m so intrigued by the blonde roasts, I’m not sure how I’ll like them…but intrigued! I’m hoping my local Starbucks will have there tasting event when I stop there tomorrow morning or I’ll inquire when. I’m excited!
By the way, who won your New Years contest?
@DeniseR – I got one of the new passport books today. I like that it is thicker, and talks about many more coffees. The stickers are cute, yet I’m still nostalgic about the old stickers that went on bags, and were given out to kids, and were used for so many things. They’re nearly forgotten.
@Hayley – Oh dear! I have the $75 card right here. I was going to have my friend LatteRose pull the name out of the hat but then I forgot she was going on vacation and is not back until next Monday! I am hoping we will still see her in the comments. I will announce the winner here.
There is even an official facebook page for these “Roast you love the most” events!
http://on.fb.me/yblXA5
I tend to like dark roasts, but I’ll happily try the Blonde Roast. The names are certainly appealing. (What is a Chonga Bagel?)
@Anthony – Chonga stands for Cheese Onion Garlic – It’s a delicious bagel! Did they have them out on your coast too?
I think I’ve only seen plain and multigrain, but to be honest, I don’t usually pay attention. I’ll keep an eye out and let you know.
i need to try this as soon as possible. I admit I’m a coffee addict. Starbucks here i come.
@Tessa – we do tastings here in Canada too 🙂 Not as extensive as Melody described, but different stores/districts do tastings (often at one ‘flagship’ store in the district!).
We also will be doing the Roast You Love the Most events in Canada, but they will be from Feb 9-11. We also won’t officially be brewing Blonde Roasts until Feb 7 (which has been more than a little confusing for partners and customers alike, I gotta say…).
@denise r – my goal with the coffee tasting event is to have the event happening at our busiest time each day (and usually, this is the same time most days!). So our ‘target’ so to speak is the most customers we can reach in our stores. Interesting point though – perhaps I’ll try to ‘buddy up’ with a store that is busy at different times than I am, and post their events too…
The SM at my regular Starbucks said the event was going on today from 8-11. Luckily for me it’s only about a (drivable) block away from where I work. Will comment later on it!
At my local SB today I asked if they were having food with the tastings and the SM said no. The tastings are scheduled for different times each day but they have not posted the times which I find sort of odd. The introduction of these coffees is so very low key at least at the local SB I go to.
@Hayley – I am dying to hear how your event goes! Obviously, the above event in this article was because the group was all bloggers. (I think I have the smallest blog in the group that did this above coffee tasting with Anton.)
Today, on my way into work, I stopped by the Starbucks at Pacific Place. That’s actually in my normal morning circle of Starbucks. Near the entrance of the store, they set up a sampling table. A very young partner (named Rainier) was offering little cups of the 3 coffees (Veranda, Pike Place Roast, and Italian). I was waiting on my chicken-sausage wrap, and his table had a moment of being totally empty – no customers! So I walked up to him and asked him to “guide me through the 4 steps of a coffee tasting.” He is a young guy, and I get the feeling he is early in his learning curve. He got the first step – aroma – just fine. He struggled to go through the next 3. For “slurp” he said, “take a big swig” – That’s not bad, but you do want to airate coffee in the mouth. He couldn’t come up with “locate” or “describe” and suggested, “take another slurp” – Despite this, he was absolutely friendly, and genuine, and smiled, and appeared really interested in bettering his coffee knowledge. It’s taken me a whle to think this way (it’s a shift in my thinking from where I was ) but I’ve decided that I don’t care anymore if partners don’t know a thing about coffee. Oh, and he did do a pretty good job of just sort of describing the coffee in his own mouth, despite that he couldn’t specifically say, “step 4 is ‘describe'” – He’s going to get it very soon. The technical side of things can always be learned – but having that sparkling personality for the job seems to be something you either have or don’t have. So this coffee tasting was a win in my book – I saw him reaching out to customers, offering coffee, and genuinely having fun. All is well.
Since there will still be coffee tastings on Saturdays, I might drop by the newest Starbucks in Seattle at Terry and Republican and see what they’re doing for theirs on Saturday.
I’d love to hear how others’ coffee tastings went.
Thanks CD, I will check with the Greenfield location as it is within 15 minutes of my house. I don’t get there often but do like that store and they’re always busy but friendly.
So I stopped by this morning, and they had the same sampling table you mentioned with the 3 choices displayed. There was only coffee, so I think the baristas called is a sampling rather than a tasting. I chatted with the barista for a bit and she wasn’t having much luck getting customers interested in trying it, it was sad because she’s so nice!
The 3 coffees they had were: Veranda, Pike Place Roast and Italian roast. I was very pleasantly surprised by Veranda. I was set to not be crazy about it but I thought it was very good. Especially when I tried PPR right after it (yuck!!)
We chatted a little about the Veranda vs Willow and that is was funny they introduced two blondes but are really only showcasing the Veranda and there is no mention of the Willow really.
She was very knowledagble about the coffees and she did discuss the difference in the bag sizes due to the bean density and roasting process.
I really enjoyed the Veranda and look forward to my sample bag, and will probably buy the Willow in K-cups when a I see it, just to get some usage out of my Keurig. That really shows how awful Pike Place is…when the blonde coffee is infinitely better…in my opinion! 🙂
meep…sorry for all the typos and misspellings!
Are there any partners reading this who have heard some company directive (either from a DM or RD?) that partners are not to tell blonde jokes?
“The Roast You Love the Most” coffee sampling did not go well at my “home” Starbucks. Try to visualize a clown car, Laurel and Hardy, and a Japanese Subway. I felt really bad for the Partner who was doing her best with a bad situation. She is the most senior Partner at this store and is working on her Coffee Master. She knows and loves coffee and can explain it to the neophyte or experienced person. Hopefully tomorrow will be better.
For some reason my post did not go through. 🙁
We are hearing quite a bit of blonde jokes. We simply smile and shrug it off.
Today we had the table set up outside right after the drive thru menu boards to sample to customers as they waited for their beverage(s) in DT. It was a absolute hit! We do most of our business through the drive thru in the mornings Monday-Friday. We plan to sample in the lobby on Saturday as we have more volume in th cafe on weekends. We are finding most like the blonde or the dark roast – not the medium(Pike Place Roast). All stores should be doing Veranda, Pike Place Roast, and Fair Trade Italian Roast.
Completely miss the coffee tastings, my store is only offering them between 9 a.m. to 12 p.m. I am living vicariously through your posting.
The blonde jokes are abundant and I can see that that is already getting a little old for some of the partners.
@SuzanneC – Sorry you’re missing them. I’ve tried to figure out when the coffee tastings are going on, and pretty much every store I’ve talked to says they’re designed for the peak hours – Morning rush for many stores. I am surprised that your store isn’t starting them until 9 am!
re ‘tasting hrs’. I know in most stores around here, the busiest hrs are the morning rush…. but then most of those people are out the door….. I can understand why they might not have a tasting at that time. too busy, (lack of labor-power) plus customers don’t have time. That’s my take on it anyway. But, I know there are some stores where there is quite a bit of ‘after’ work business….and, I would assume, some might linger then and participate in a tasting. I don’t know. Either way, the 3 times at my store are almost all the same 9A-12, 10A-1P, and 11A-2P (which will be tomorrow, Sat.)
Just as info, my regualr Starbucks did their Thurs. and Fri. tastings both days from 8-11am. I don’t know when they will do it on Sat and Sun. since it will be quite different traffic-wise, I’m sure.
Yesterday, I called another Starbucks just out of curiousity and I think they were also doing theirs at 8-11…because when I asked they said they it was going on when I called. However, the partner on the phone was very nice and said if I couldn’t make it at that time to come in whenever and she gave me the name of a partner to ask for in the evening and that he would do a sampling. I thought that was great of her to offer, of course not necessary since i had already attended one…but maybe for those that are not able to attend the baristas would still sample the blonde later in the day.
We always inform customers we will always give them a sample/tasting if they ask. It is new and we want everyone to try it.
was at my regular Sbux today during the 11A-2P tasting. The baristas were knowledgeable and did a good job…butnnot too many people seemed interested. I tthink it was nce to give the sample bags of Veranda (in case someone does really like it…) and the cute ‘sticker’ labels (I AM BOLD….also the $1.00 off a bag of coffee coupons……all the little info printed out.
no food with this tasting either. (which I wasn’t expecting)
I am told that Willow will not be brewed or served for a couple weeks or more. ??? seems silly if it’s expected to sell! I realize one can ask for some sort of taste of it….but, won’t be brewed for a bit, I was told.
The focus is on Veranda initially but we will brew Willow in a week or so. We have been doing french presses for customers throughout the day(3-6). I personally do not like Willow, but to each their own.
I did a side-by-side tasting of Starbucks Blonde (Veranda), Mild (Pike Place), and Bold (Italian) today. Found Verana to be to be airy, bready, and bright. Pike Place had its typical nutty, slightly roasty, sharp acidity taste. Italian was its rich, smoky sweet, deep self from start to finish.
As far as Verdana goes, there’s not enough there to dislike, but not near enough there to love.
My question is around operations … seems like SBUX will be needing to have FOUR brewed coffee options going on during the morning daypart. Yikes. All stores, regardless of volume, will struggle to consistently keep four brewed options going. That’s asking a lot from Baristas.
Baristas… what guidance is SSC Operations giving you on consistently keeping four brewed options going during the morning daypart?
John, I would love to hear more about that too. Baristas, are you now grinding right before you brew each batch? Is this a big change? Partners, please weigh in.
Today’s tasting at my favorite Starbucks went much better today. The big difference was location, location, location. It is amazing how being in the right spot can contribute to making your tasting a success.
I was sitting close to the tasting table and played “straight man/customer” for a couple of hours 😉 . The Partners rotated through so each could do the demo/tasting. They learned from yesterday and were very effective with their presentation; sure, assertive (not pushy), enthusiastic, friendly, and a few more positive adjectives. Too bad Starbucks does not seem to allow any time for planning and rehearsal for this type of activity, it would be time well spent.
In general Pike drinkers really liked the Veranda and Bold drinkers were not impressed. Did not notice that any espresso/tea/frappuccino drinkers tried the Veranda.
I’ll weigh in, though I am a Canadian partner and so my experience will be slightly different than those in the US.
For us, the swing coffee is decaf. As stores, we are able to look at what we’re selling and determine if there is enough demand to brew decaf during the morning peak, or whether we will offer it with the pour-over method. But all three – Blonde, Pike, and Dark will be brewed before noon. In the afternoon, we are to brew at least 2, Pike & whichever is our more popular of the Blonde or Dark. If both are popular enough, we will brew all 3. Again, decaf is a swinger. I have stores in my district that sell enough decaf throughout the day that they actually brew it all day.
My district has started the brewed coffee cadence training early so that we are ready and comfortable in the routine before Blonde brewing launches here on Feb 7.
We also tried a different method of training – seed stores (one store in each district) started training before Christmas, and is now each seed store is responsible for training the other stores in the district. They’ve had a chance to troubleshoot, and can offer real, practical advice to those of us who are just now learning it.
The new method is actually really simple, and I’m finding I am running out of coffee less, and my partners are spending less time prepping coffee, and worrying about running out of coffee. Also, there is a noticeable difference in the quality/taste of the coffee, now that we’re grinding per batch. I went into the new brewing training fairly neutral about it, but I’ve been convinced 🙂
@John Moore… I’m a shift at a CO store in Michigan. Adding a fourth coffee isn’t difficult at all, as long as deployment/labor support the coffee cadence. Decaf is now brewed into an airpot (unless there are stores that have enough brewers & urns) while the other 3 are rotated among 4 urns. We set an 8-minute timer, every time it goes off – we have to follow the cadence to which coffee to brew next. At my store, we have two baristas deployed up front during peak hours. One is specifically assigned to ring on a register while the other supports that barista by keeping up with the coffee cadence, marking cups, etc. We are a drive-thru store as well so we also have to incorporate coffee brewed at the DT window into the cadence. As far as I know, all CO stores had to hold a training meeting for their partners at least a week prior to the launch of Blonde Roast, in which we all learned the new coffee cadence. Every store should be following the cadence by now. Hope that answers your question! 🙂
@Melody and yep, once the timer goes off, we grind the next batch of coffee to be brewed. Starbucks even made a little video for training the partners on how to follow the cadence to a T. Its very methodic. And it is definitely working & very helpful.