A Starbucks history lesson: Tiazzi Blended Tea beverage:
Over ten years ago, Starbucks launched a blended beverage called “Tiazzi.” A regular reader of this blog recently sent me two promo posters for Tiazzi, and so I am sharing them here. The photos are attached – I think these posters would have been in-store advertising for Tiazzi, and the fine print on them dates to 1999. To be honest, I don’t know a whole lot about Tiazzi, so I did some research, and this is what I came up with! Consider this blog post another one of your Starbucks history lessons from StarbucksMelody. 🙂
In twitter conversation, one person told me that an early test version of Tiazzi caused stomach pain! I did some Google searching and found this news article that says that the earliest 1998 test version of Tiazzi caused gastric discomfort! (It is a 1999 article that refers to a test “last summer.”)
One of my twitter followers said that the first two Tiazzi flavors launched were “Wild Berry” and “Mango Citrus.”
From what I can tell, there were initially two flavors of Tiazzi launched in 1998 (after a short test?), and then in May of 1999, Starbucks added “Peach and Cream,” “Orange and Cream,” and “Berries and Cream” flavors. I think the two original flavors were indeed Wild Berry and Mango Citrus. One news article here describes the initial launch of Tiazzi Blended beverages as June 22, 1998. This 1999 news article describes the launch of the expanded line of Tiazzi blended teas to include the cream versions. (By the way, that news article is very interesting! It also says that in May 1999, Starbucks added the “Rhumba” flavor to the Frappuccino lineup!)
The fruit flavor ingredients for the Tiazzi came from a company called Seneca Foods Corporation. They made the beverage concentrate that was used in the stores. It appears that the relationship with Seneca Foods ended in litigation over unused supplies of the beverage concentrate located in Seneca Foods’ possession. According to an opinion by the Washington State Court of Appeals, Seneca Foods produced “Wild Berry” and “Mango Citrus” flavors. Initially, in 1998, Seneca appeared to have challenges keeping up with product demand, but by January 1999, they had a surplus. This surplus was the basis of the lawsuit, and Seneca demanded that Starbucks pay for the expired beverage concentrate. Per that judicial opinion, in 1999, Tree Top Incorporated purchased Seneca Foods. Ultimately, Starbucks won that lawsuit.
After a lot of digging, I found a 1998 Starbucks statement about Tiazzi, taken from the 1998 third quarter investors’ conference call:
Tiazzi. Tiazzi recently launched and is receiving a strong welcome thanks in part to promotion and coupons to try the drink. Tiazzi represents the idea of constant self-renewal that Starbucks embodies — not to embrace the status quo, not to rest on past success, but always to be a step ahead of any competition, sometimes by means of surprising customers with drinks no one else has considered. Starbucks must leverage its foot traffic, and Tiazzi introduces another beverage choice aside from coffee.
It seems as though the “Tiazzi” name caused Starbucks some consternation also. Steve Smith, the entrepreneur who began Tazo Tea, wrote a cease and desist letter to Starbucks, stating that the name of the beverage was too close to the “Tazo” Tea brand name. Apparently it wasn’t too long after that that Starbucks bought Tazo! According to Wikipedia, in 1999, Starbucks bought Tazo for a little over 8 million dollars. This blog article here has an incredibly detailed history of Steve Smith and his tea entrepreneurship.
I wasn’t able to figure out exactly when Tiazzi was removed from the in-store beverage lineup. From casual conversation with former partners, it seems as though Tiazzi might have been discontinued in about 2000. If anyone knows exactly, please do tell!
There you have the Tiazzi story! I’m sure there is a lot more to the story, so if you have anything to add, please do so in the comments!
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Thanks for the trip into history! I only vaguely remember Tiazzi. I think the launch was about the time when the first Starbucks opened in Central Florida, so it’s likely I only had one on a visit to Seattle or Portland… while the pictures don’t ring a bell, it’s enough to jog my memory about the flavors.
I don’t remember anything about “Tiazzi”, nothing…and this definitely was a time when I was in Sbux at least once a day. Did this become ‘tazoberry ‘n cream’?
I don’t know if this was here, in this area (Tiazza) or if I totally missed it because it wasn’t coffee?? I did love the tazoberry ‘n cream tho…in the spring and summer.
@Denise – I am with you. I don’t believe I ever had this drink. I recall that in 1998 I made a job change, and earned less money than before. So about 1998, I slowed down how much I was going to Starbucks (and there were other things too – I remember being so puzzled that short was no longer on the menu). It wasn’t until 2001, that I heavily pulled back into Starbucks. The Wikipedia article says 1999 Starbucks bought Tazo, so I would have to assume this was Starbucks early attempt on their own to do something with tea – And then right after this, they must’ve decided they really wanted/needed Tazo.
Oh, my God! I had forgotten about Tiazzi – I love the berry one – they were SO darn good. Now, I want one. We have to start a petition to bring it back!!
One more thing, I should’ve mentioned! These were two sided posters! The other side of each of those posters was for Joe Magazine!! The Joe Magazine side is extremely interesting too, but I decided I would feature that in its own blog post in the future.
Melody … Tiazzi essentially become the Tazo® blended line-up (Tazoberry and Tazo Citrus) in the Summer of 2001.
The “gastric discomfort” issue was a big deal. It delayed the in-store launch of Tiazzi by two months or so. That was a big deal because marketing plans, in-store creative, and sales forecasts included Tiazzi. Lots of scrambling took place at the SSC and in the field while the Tiazzi ingredients were adjusted to replace the sweetener that was causing the “gastric discomfort.”
The “Stranger” article you linked to also mentions one of the funniest faux-pas in Starbucks history. In Arabic dialects, Tiazzi translated means “my ass.” We used to giggle thinking about Baristas offering customers a sample of Tiazzi by saying, “Would you like to taste Tiazzi.”
@John – I totally missed the Arabic dialect part! I am laughing my ass off right now! 😉 Or I’m laughing tiazzi off! Thank you for the help here – I wouldn’t mind seeing Tazoberry come back.
I remember that we had to ship back all the original product to the Roasting Plant in Kent. I thought “How much is this costing the company in freight for this fiasco?” But I also remember having an amazing weekly sampling event at our local Shakespeare in the Park here in Fresno, and we would have 100 people at a time lined up at our table for a sample of this new, different product.
I almost forgot about Tiazzi but remember back to a journal post I did in june of 2000 & I was bummed because I had went to order my Tangerine-Lime Tiazzi & they said it was discontined. Ahhhh….the good ol’ days.
This drink totally escaped me as well. I do like the colors in the posters. Funny how this drink brings back such memories.
I don’t have anything to add from the Starbucks side, but I wanted to thank you for the linked article about Steven Smith. I loved it. Thank you.
I’m with Denise. I don’t remember Tiazzi, but I loved the ‘Tazzoberry & Cream’ drinks in the summers around the 2001-2003 timeframe.
I never recall that but thank you for the trivia and information about it.
Sounds interesting! I want some new tea beverages! I hope the refreshers launch. That would mean my area has tested and launched three things in 2 years. 🙂 I love knowing I am a part of bringing something new to the company. My dream is to one day is to be on the test team or food team. 🙂
THIS was the drink that made me a Starbucks fanatic for life.
We didn’t have a Starbucks by me at the time in central Nebr. We had to go to Denver, Chicago or Minneapolis. When we went on vacation to places that had Starbucks I ordered a venti one every day…sometimes two. My favorite was the peaches and creme. I also liked the wildberry & creme…it wasn’t too sweet.
The Barnes & Noble cafes did sell them, though. The nearest one of those was much closer…about two hours instead of six. Too bad the B&N Cafe’s didn’t have a Venti size yet!
I didn’t like the Tazoberry/Tazo Citrus as much. Perhaps because there was no complementary variety of my favorite, Tiazzi, the peach. But I became soooo disappointed when those, too, got discontinued.
This was back when Starbucks was innovative. Tiazzis and Creme, Orange Mocha Chip Frappuccino…and then these got replaced in favor of the nasty Frappuccino lights. Products of the dumbing down of Starbucks under Donald’s rule. There were no truly amazing new drinks…just new syrups and marketed versions of already existing drinks. I mean the most “innovative” thing during that period was Chantico. 🙁 And what the heck was up with replacing Valencia with Orange?
Fortunately, Starbucks seems to be moving back towards the innovative direction.
What was the sweetener that caused gastric problems? Was it xylitol?
This sounds awefully like an early incarnation of the juice blends that Starbucks had in 2006! (1998-1999 was a little early in my pre-starbucks careers! ha) We had a Tangerine Frappuccino Juice Blend (Tangerine juice and passion tea) and a Pomegranate Frappuccino Juice Blend (Pomegranate juice and green tea). umm nostalgia.
Wow, I almost forgot about this beverage. It really created a lot of fuss back then. How time quickly flies.
I miss the juice blends. I loved the tangerine or the pomegranate with passion tea instead of green tea.
It sounds like Tazoberry to me!
Partners, if you ever want a fun drink try this!
In your cold beverage cup, pour our Orange Mango juice to the bottom line, then add uncut Iced Zen Tea to the middle line. Dump this mixture in your blender pitcher, add Creme Base, and whip it up!
It’s delicious, and not too heavy! A little on the sweet side, but experimentation is in order. I’ve made it for myself a few times, and it sounds like it might be like these Frappuccino Juice Blends from way back when.
I do the orange mango with passion tea and the creme base syrup. Or we do orange mango lemonades. 🙂
Ah, yes – Tiazzi. I was very fond of a Tiazzi poster that read:”Tiazzi and Cream”. If anyone has a physical or digital copy of that poster, please let me know.
The timing
Ah, yes – Tiazzi. I was very fond of a Tiazzi poster that read:”Tiazzi and Cream”. If anyone has a physical or digital copy of that poster, please let me know.
The timing of the Tiazzi/Tazo switch also coincided with Starbucks’s growth in Middleastern markets. Which worked well for Starbucks because the more accurate translation of Tiazzi in many Arabic dialects is “up the ass”.
I worked there back then – it was discontinued because the name meant “my ass” in some language. Whatever, I always thought that was a stupid reason. I really liked the mango one.
I remember Tiazzi when I was in the stores. We were quite fond of taking home a jug and blending it up – wild berry with vodka, citrus with tequila and good ol’ peach with rum. Good stuff.
I worked in a Colorado location at the time of the launch. Employees were encouraged to create a “tropical” theme in the store to receive a small prize in a regional contest. I personally wore a cocoanut bra and grass skirt. We did not win. Boo.
Ohhhhh. How I miss the Tazoberry and cream.
It was the only thing I really enjoyed as I’m not a coffee or tea drinker. I really wish they would bring it back.