Two years ago, Starbucks was in the middle of their “8 Weeks of Bold” promotion. On April 5, 2010, Verona was the featured coffee. I have an old poster from that era which is featured here. Still looking back at this, I loved this promotion. It was totally coffee inspired. It was fun to collect the stickers. And, I liked the marketing materials too. Just as a reminder, to participate in the 8 weeks of bold coffee, a customer picked up a “Something Bold is Brewing” tasting sheet, and collected stickers for each week’s coffee. At the end of the promo, you could turn in the sticker-sheet for a pound of whole bean coffee. A customer had to buy a tall size (or larger) cup of bold drip to receive the sticker for the sheet.
As I recall, every customer was allowed one substitution coffee with Pike Place Roast. What I mean is that if I went into the store and I really did not like Sumatra, I could ask to substitute Pike Place Roast, and then still get a sticker for Sumatra. The promo rules, as I recall them, strictly allowed for just one “substitution.”
The 8 week promotion kicked off with Organic Yukon Blend. Here’s an official MyStarbucksIdea.com blog post on the kick-off coffee:
Sumatra had a great blog post too from the official Starbucks blogs:
On MyStarbucksIdea.com official blogs, the 8 weeks of bold was sometimes referred to as a “tasting club” and customers were encouraged to share their thoughts about the coffees on the official blogs.
When the promo was brand new, I wrote a blog post article about it here, and looking back I wrote in a rather silly tone of voice! Does anyone else remember this promotion? On the other side of this Verona poster, Cafe Estima was the featured coffee. I wish I had a few more of these posters. If you have one of these in your house, and you want to part with it, I’d be very interested. Thank you very much to the partner who sent me this.
I categorized this blog article as a “Starbucks History Lesson” because although it was two years ago, it is now recent history. And it’s strange how two years ago seems like a long time ago in Starbucks years. Click on the Starbucks History Lesson link for more episodes in the history of Starbucks.
Here’s a few more photos:
Here’s the same poster after being custom framed. Thank you very much to Molly at Seattle Custom Framing for the framing and most of the photos in this article. We used Conservation Clear® glass which does a great job of providing UV protection, but is moderately reflective. Museum glass would have cut down on the reflection but it is quite a bit pricier. I think it looks great framed – Molly does an amazing job of picking out exactly the right mats and frames, and custom builds the frames to make it look perfect.
Conservation Clear®
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Just reading this, and looking at all the old pics, makes me realize how much I really hate the new bags all the coffees come in. I know I’m not alone here. I feel like a lot history went out the window in the past year, and it’s kind of sad when I think about it.
I really enjoy seeing the old marketing items such as the posters. There is so much richness in these posters and so more attractive than the posters, etc. SB displays now in the stores. I agree that it would be so nice if SB went back to the promotions they once had. The stores just do not look inviting. I remember the stamps for sure.
I loved this promotion! It caused me to start ordering Talls instead of Shorts and I have continued ordering Talls to this day (so they “upsold” me for the cost of one pound of free coffee!)
Thanks for the look back, Melody. This also means it’s been two years since you and I met up at the Heritage store. My how time flies!
WOW — just two years ago things were so different. How I miss those good old days of even two years ago.
I really enjoyed that promo and most of the Baristas really got into it. What I wouldn’t give to have a real Bold choice every day.
And bring back the bag art!
I cannot believe that the Bold Pick for this week and next is Three Regions Blend. Sorry, I know some folks like it but I consider it the worst “promo” coffee ever. Tastes like they spent way too much time washing the beans–washed out all the real coffee flavor, it is more like a tea.
Melody, thanks for the trip down memory lane 🙂
I remember the 8 wks of BOLD well. That was really fun. Every Tuesday morning we wrote our impressions on msi somewhere…… in the end, if completed, we were sent a special coffee which was SUNDRIED ETHIOPIA YIRGACHEFFE!!!!! (my most loved!)
wow…I feel like the msi experience is so far from something like that now….. also Sbux in general. too bad.
@DadC…I agree with you about Three Regions…… totally. It does seem more like a tea! But, I never liked it the first time I had it either….. that might have been one of the only lbs I ever bought and wasted.
Good thread Melody…those fun days!
Loved this promotion- probably my favorite for many reasons with the top being it was something fun and special that Starbucks did to value its customers that drink coffee and not the specialty drinks. Additionally, it was really nice knowing what to expect in the store that day and week and it was cool to collect the stamps..I hope Starbucks does this or something similiar again soon.
I’m with everyone else that this was such a cool promotion. Please comment or share! I think we lovers of this promotion might have been the minority.
Melody-
As much as I love Starbucks, I feel as if they shy away from “Regular Coffee” too much and overfocus on the Frapps and higher priced items etc., because 1. it brings in a different audience whom don’t really enjoy drinking coffee and 2. It gives them more money. I am very fortunate to live in an area where there are many Clover locations. But for those people whom are not near clover machines and like regular coffee, you never know what the bold of the day will be and you don’t know how often that bold will be in the stores. I know a few months ago, I felt like the stores were serving Italian roast everyday.
Like I said, I love Starbucks but like you, feel that promotion wasn’t loved by many people…maybe because it wasn’t advertised enough or something else.
This promotion didn’t really strike a chord with me… Up here in Canada, we didn’t do the stamps collecting part – just did a new bold coffee every week, and changed up the signage and the coffee baskets. So it didn’t really have a huge effect, as we always changed our bold pick every week anyways, right? It did have us brewing darks that we very rarely brewed, which tended to have a very polarizing effect on our customers. The stamp collecting thing would’ve been a hit though – wish we had done that!
While I like the designs on these posters, the colours to me are so drab and depressing, and really, when our whole store was draped in these browns and burlaps, I didn’t care for the look of it…Changing signage up that frequently, and storing the signs in an accessible place was not my favourite, especially at my current store with a very small backroom 🙂
I have to throw my vote in for the crisper, cleaner looks we have now. But, I also think we will cycle back to a more rustic look eventually too – design, like fashion, seems to go in endless cycles. As long as we don’t embrace a ‘homey-country-kitchen’ design, I’m OK with it 🙂
I too loved this promotion. I remember it being the first time in a while that I got to talk about coffee with partners and customers. Brewing the (Starbucks)Red coffee was s treat as well. Customers always inquired about that brew and it gave the opportunity to share its tasting notes and what it did for the Aids projects.
Fond memories of this promotion, and we had quite a few customers who followed through 🙂
One of my FAVORITE promotions ever! I made my husband do it with me so we could get the two bags of free coffee together at the end. Our favorite as ALWAYS was Komodo Dragon and my least favorite is Yukon Blend. I loved going in each week and getting the sticker and trying the new coffees out that I probably never would have tried on my own.
I loved the stickers on the bags too…gave them personality. 😉
I wish Starbucks would bring this back and I cannot believe it was just 2010 that they did this. It seems like it was five years ago since they keep changing up their packaging. I wish each bag was a BRIGHT solid color with artwork vs. the bland white with a art on the bottom half. I think that is why I get excited seeing the Christmas blends each year due to the beautiful bright packaging! It makes the stores really festive!
This was a fun promotion and I looked forward to it every week. I tried a couple of coffees that I probably haven’t would have bothered to try otherwise.
I do miss the bag art and the new displays are boring and so generic. Starbucks might as well just pack their coffee in brown paper bags.
I’ve thought about this over the past couple of days and to me this really was the best promotion Starbucks has had over the past couple of years. Actually, in quite some time. It was well planned and well executed and as the comments above show – well liked. The “days of” holiday promotion in 2010 was good, but the 2011 one was lacking. This – with all the signage, emphasis on conversations and engagement around different blends, etc. was really terrific.
I hope they’ll do this again.
I remember this! it was like a coffee tasting spread out 🙂 I can’t believe it was that long ago.
I agree with Suzanne…actually brown paper bags with the coffee info on it would probably look better than these new things. wrong direction…….. imo
@denise r — you have the start of a great idea! 🙂
A bag that looks like the burlap bags raw coffee comes in, with the old coffee stamps specifying what is inside.
Try and get on MSI and post this idea and I’ll vote and comment.
I’m sooooo glad you love this so much 🙂 I have one of the others framed in my kitchen and have always intended to switch it up, but it has stayed gold coast for quite some time. Just love the color contrast the way it is right now. Some laugh when they come into my kitchen because it looks like mini starbucks complete with a tiny starbucks bar 😉
@dadcooks have you retried it since you tried it the first time? I retried it once the first year, and hated it, but then last year I tried it and liked it and this year I love it! Pair it with something herby like a hearty soup or some lemon raspberry loaf. Remember, just because it’s not your thing does not make it a bad coffee 😉
@Beenaround — are you referring to the Three Regions Blend? If so, I (and all — no glittering generality — of the morning regulars) consider it the worst promo coffee ever. The Baristas have made us presses, pour-overs, and even gave some of us a “sample” size of beans to take home (they have also plied us with all sorts of pairings). The best I can say is it is very “tea” like. Last year’s 3-R Blend was better and drinkable, this year I think they “washed” it too long 😉 .
You are right, just because I don’t like a coffee does not make it “bad”, it’s just not for me. Different tastes make life interesting. It would be boring if we all liked the same, even worse if we had no choice.
This past week the Baristas at my regular Starbucks have really shined, delivering legendary customer service to a bunch of us ol’ curmudgeons who like our bold/dark coffee. For the past couple of days I have been drinking quad grandé americanos. A couple of the Baristas have so mastered the auto espresso machine that I get a crema head that will hold the straw straight up and floats on top of the half & half — smooooth.
I really needed just a short BOLD to go with a food item today and sadly, all I could get was a pour-over Three Region. Still right up there, imo, as one of the most tasteless. could’ve been blonde and I could barely differentiate.
When a BOLD (at least pour-over) is supposed to always be available, then there really should be a BOLD.
@Dadcooks yes that’s what I meant. Sorry if I was not clear, I was (and am) pretty tired after a long shift. We have had just the opposite here: most of our bold drinkers are liking it, and we have some picky coffee gurus lol We have one guy who hates a couple kinds, and we know it, so when it’s on we keep another dark roast on the side to make pour overs for him. The new machines make beautiful crema! It makes my day 😉
@Denis you should be able to ask for any coffee you like poured over. I say should because it’s a company policy that some stores are stuffy about. But, go in and say “hey, I know it’s company policy” and see what happens 😉
ack! I left the e off your name denise! sorry!
@Beenaround — it is amazing though, you would think that with an espresso machine that is so automated every barista would make perfect espresso. Unfortunately not. Real Baristas get a feel for the machine and know when something needs adjusting or fixing.
Denise r’s experience is more the rule rather than the exception (outside of Seattle). Consistency in Starbucks Policy application varies from store to store at an unacceptable level and an overly controlling DM can ruin an entire region.
At my regular Starbucks you can tell when the DM has been by for a “let’s find something petty and blow it out of proportion” tour. Related to Denise’s comment, too many open bags of coffee for pour-overs, so she “wastes” them and says only pour-overs of the scheduled coffees–yes I have seen it happen, this is not anecdotal.
@beenaround and @DadC……. Thanx for your comments re: the “policy”. I am well aware of it but just was NOT up to defending it yesterday. The (very nice) barista used almost exactly DadC….’s words when explaining why I had to have the 3-stinkin’-region, instead of a BOLD. (they did, however, not charge me for it..the short,not-so-desired 3……. region) I think next time, if there is one and as long as they keep force-feeding this stuff as their bold, there will be one….I will tell them to just give me an Americano then, and don’t charge me any more than a short coffee. and actually…that’s still not even right. I don’t want an Americano. I want a short cup of BOLD, or whatever sz. Isn’t it amazing that since 2008 (PPR) , this just goes on and on and on???
ps: @Beenaround: I know these baristas and sm and dm etc very well. and they know me, we’re all very friendly. I know the barista was just doing what someone told him….. but, maybe I am a little fired up now and this is something I will seek to correct at least for myself!
Whenever I have a dark roast I know is going to be unpopular (which in my store is 3-Region, but to an even greater extent Komodo Dragon (!! I know, right? It’s crazy – I dread seeing it pop up on the list!)), I order 1 or 2 5-lb bags of dark roast (the next week’s scheduled dark roast if I can!) and use these for pour-over. These cost me less as a store, and if I am able to get the next week’s dark, I am always able to use them before they expire, so it’s not a problem. I do a ton of espresso beverages, and not that much brewed coffee, so I also have the flexibility in my brewing routine to offer to brew a fresh batch of anything for any customer who wants to wait 4 minutes, so that’s really cool too!
@DadC – it is a cost to the store when we brew off the ‘coffee of the week’ calendar, and if she’s at a store that has regulars wanting to open 8-10 different types of coffee a week, that can end up being quite costly to the store. I usually offer my customers who want a different bold a choice of what I already have opened (for store coffee tastings), or the bold I’ve ordered as my ‘back-up’ if it’s that kind of week. Perhaps you could ask if they have any already opened packages they’d be willing to use as pourover!
@Rebecca: if I am the ‘she’ you referred to, the answer is no, there are not so many regulars who want 8-10 different types of coffee a week. (are there still that many regular coffees even at Sbux?? with the bean-decline:( ?
In any case, I talked today with my sm and told him about yesterday’s episode and w/out question, he 100% agreed with me and said he would make sure all the partners were aware of the policy. So, hopefully, that’s being corrected, at least in this one store.
And, I wouldn’t even be very particular…I just wanted a cup of BOLD…which,imo, 3-regions is not.
No – the ‘she’ I meant was the SM DadC was talking about 🙂 He referred to her as a she, hence I did. I don’t particularly wish to defend that SM’s choice, but I don’t 100% know what kind of situation she’s up against. If her customers are like you (or like my customers) then they probably aren’t that particular either, and would probs be more than happy just to be offered a different choice other than 3-Region. Though now I read his comment, he could’ve been referring to a DM…
I’m glad you were able to address it with the SM, even if, as you say, it is only one store. Sometimes change does only happen slowly, one store at a time!
@Rebecca — you have a valid point about having a bunch of open bags of coffee. The thing is, if the SM knows the regulars half as well as the Partners she/he will know the 2 or 3 coffees that will please the 95% majority. At my regular Starbucks Verona and Sumatra would be acceptable at any time.
The situation with the DM in my area is complicated and has been that way for many years and is now on DM #3. Another exasperating factor is that most of the SMs in the area were hired into their positions from outside companies, none related to coffee and most with no food service experience. They have no Starbucks culture.
@Rebecca: thanx for your comments! and as DadC….wrote, Verona or Sumatra would prob. be the two most popular coffees in my area and satisfy ~95% of us who want a BOLD when one is not being brewed.
I hope they didn’t ‘over-estimate’ this 3 Region stuff like they did Tribute….. (I’d take Tribute ANY day over this, of course, even if I think it’s not as good as last yrs….I’m just ending my 4th pd of it at home now ..maybe 5th)
Also @DadC…. I think it’s absolutely almost never good when they hire from outside for the sm positions or dm’s. I’ve seen that too many times..and they have no coffee experience at all, let alone Sbux. i’ve never seen that work out ‘easily’.
I don’t mind ‘fresh blood’ coming into the pool so to speak – I have seen how small the ‘Starbucks pool’ can get, and have seen several externally hired SM’s come in and be a breath of fresh air for a district. In general though, they have had a passion for coffee, and loved to learn and apply the company principles, whether they knew them 3 months ago or not. I do agree, though, that sometimes expectations and training are not what they should be, and this can result in a diluting of the culture, as opposed to the addition of nuance and depth that external hires are supposed to bring. I always try to remind myself that everyone is an external hire at some point, whether they start as a barista or a DM :), and that at the higher levels, it is even more of an extreme culture shock, so I need to be more gracious and understanding!
Came across your blog. I have the entire poster set in perfect condition. Are you still interested in these?