Here’s the latest news on Race Together, directly from the Starbucks headquarters.
To: Starbucks partners; managing directors for company-operated and joint venture markets
Date: March 22, 2015
Re: Message from Howard: Race Together – A Heartfelt Thanks
Dear partners,
I want to offer my heartfelt thanks to every one of you for your fearless and energetic support of the Race Together initiative. Our objective from the very start of this effort – dating back to our first open forum in Seattle last December – was to stimulate conversation, empathy and compassion toward one another, and then to broaden that dialogue beyond just our Starbucks family to the greater American public by using our scale for good.
After a historic Annual Shareholders Meeting that focused on diversity and inequality, and an initial push for much-needed national discussion around these difficult topics, it is time for us to take stock of where we are, what we have learned from our efforts so far, and what is next.
This phase of the effort – writing “Race Together” (or placing stickers) on cups, which was always just the catalyst for a much broader and longer term conversation – will be completed as originally planned today, March 22.
But this initiative is far from over. We have a number of planned Race Together activities in the weeks and months to come: more Partner Open Forums, three more special sections co-produced with USA TODAY over the course of the next year, more open dialogue with police and community leaders in cities across our country, a continued focus on jobs and education for our nation’s young people plus our commitment to hire 10,000 opportunity youth over the next three years, expanding our store footprint in urban communities across the country, and new partnerships to foster dialogue and empathy and help bridge the racial and ethnic divides within our society that have existed for so many years.
While there has been criticism of the initiative – and I know this hasn’t been easy for any of you – let me assure you that we didn’t expect universal praise. The heart of Race Together has always been about humanity: the promise of the American Dream should be available to every person in this country, not just a select few. We leaned in because we believed that starting this dialogue is what matters most. We are learning a lot. And, will always aim high in our efforts to make a difference on the issues that matter most.
I want to thank those of you who took time this week to share what you were seeing, hearing, feeling and thinking as we rolled out Race Together across the country. An issue as tough as racial and ethnic inequality requires risk-taking and tough-minded action. And let me reassure you that our conviction and commitment to the notion of equality and opportunity for all has never been stronger.
Take care of yourselves and each other. I am proud to be your partner.
With great respect,
Howard
Related posts
7 Comments
Leave a Reply Cancel reply
You must be logged in to post a comment.
Sponsors
Recent Comments
- DEVIN on Compostable Straws Land in Seattle Starbucks Stores
- coffeebeanz on Why do you go to Starbucks less often? (If that’s true for you)
- Willi on You can now buy a Siren statue: $6,000
- Willi on A major revamp of your drink recipe: Testing syrup extracts and cane sugar
- Skip on Why do you go to Starbucks less often? (If that’s true for you)
Melody did you get sent this note directly? I am not surprised HS wrote it. I wonder how the remaining activities will be played out.
Howard says they are learning. I hope they learned that while no one has a problem with Starbucks taking out big ads in USA TODAY, or building more stores in urban areas, or diversifying their board (cough, cough) being approached about a difficult issue by a stranger in front of strangers while I’m trying to get a cup of coffee may not work well.
Thanks for reporting this Melody.
I am calling bunk on the #RaceTogether planned ending on March 22. Why didn’t/hasn’t Howard spelled out the complete plan for this program. Just another indication of poor planning and poor execution.
I really sincerely feel sorry for the Baristas that had to deal with nasty folks. Many of these are the same nasty folks that are causing and compounding the problem. Unfortunately they are too far gone and beyond help.
Again, Howard used his most vulnerable employees to execute a plan that really requires training in a number of areas.
There are a lot of ways to start a discussion, this was not it.
I so hope that the “Race Together” conversations continue. These are conversations that are societally long over-due. Recently, I sat in a church meeting where the conversation turned to how to bring more people of color to our congregation. Other than me, a very light skinned Puerto Rican, everyone in the room was white. Most of what they said was kindly meant, but also showed their lack of understanding. I found it necessary to (kindly I hope) point out that if they really wanted to know why people of color visit but do not return, they should be asking them, not each other. This, I think, is what HS is trying to promote. I applaud his efforts.
Media coverage isn’t entirely favorable.
http://www.dallasnews.com/news/local-news/20150322-starbucks-stops-race-together-messaging-on-cups-after-reaction-proves-less-than-venti-sized.ece
What a beautifully worded and eloquent ‘I’m sorry we f’ed up’. Go back to your proper role of maximizing company performance and shareholder value you putz. Alienating customers by bringing up forced conversations about political bs is doing nothing for the bottom line and couldn’t possibly do anything but drive a few customers away.
Here’s an example of what is really happening:
http://www.theblaze.com/stories/2015/03/23/cop-steps-in-to-help-woman-finish-10k-what-a-compassionate-city-looks-like/?utm_source=TheBlaze.com&utm_medium=rss&utm_campaign=story&utm_content=cop-steps-in-to-help-woman-finish-10k-what-a-compassionate-city-looks-like
Sure there are problems, but the main stream media is fostering it rather than promoting positive examples.