We continue our journey visiting as many Clover Starbucks as possible. Next stop: Fountain Valley, California. This store launched their Clover on July 7, 2011, and they even have the new logo up and it looks great! This is a great little cafe-only Starbucks is on the corner of Brookhurst and Ellis in Fountain Valley, California.
On Saturday the 27th, I flew into John Wayne Airport, rented a car, and headed to Fountain Valley to squeeze in a Starbucks store review before meeting up with my mom. Lucky for me, this store actually is a very short drive from the airport; it was only about a fifteen to twenty minute drive, and easy to find off of the 405 North. Here’s the address:
Starbucks store #5769
18523 Brookhurst Street
Fountain Valley, California 92708
(714) 378 5931
The entire time I was at the store, there was a steady flow of customers. I walked up to the register and ordered an iced Kenya Tana River from the Clover, and grabbed a sesame noodle bistro box because I was quite hungry. I asked the register barista (who had “Erin” embroidered on her apron) who was the store manager, and she said, “We don’t have one at the moment. We’re all the managers now I guess!” I really like that answer! Of course she could have meant many things by that, but I read into that top-shelf answer a sense of ownership for the store: We are all responsible for what happens here.
The barista who made my beverage was “Nicholas.” My drink was perfect. I asked him how long the store has had the Clover brewer, and he stated that it was launched on July 7th, this year. I asked him how he remembered the exact date and he said, “I started at this store on the 6th, and the next day we had the Clover!” This store has two Mastrenas, one Clover, and recently underwent their major ten-year renovation. It looks just great. And I really enjoyed the small chance I had to talk to the partners. Everyone was absolutely friendly! Nicholas also mentioned that the new logo on the exterior of the building had only been up about two weeks. I did some digging on my own and learned that this store originally opened brand new on June 2, 2000.
I stayed a while hoping to get some good photos of the store, but the flow of people was very steady, and a few people stayed sitting for quite a while. I realized that I would have to come back early the next morning to get some good photos of the cafe, which in fact I did. Sometimes I will stay sitting at a store for a while trying to wait for people to leave to get pictures, but I really couldn’t stay for an extended visit. (I was also quite glad that the partners all seemed familiar with the current Starbucks photo policy.)
While I was visiting on the 27th, a customer came in who appeared very excited to try her first Clover cup of coffee. We got to talking, and I mentioned that there are few Clovers in Orange County, but many in Washington State. She laughed and said, “I’m from Tacoma! I just haven’t gotten up to Seattle to try it, and I’m here visiting my dad.” This customer (who I later learned is “Lori”) is truly a Starbucks fan. I was nearly green with envy when she told me about getting one of the few precious invitations, and attending the special Coffee and Conversations with Howard Schultz event in Lakewood, Washington. Having heard Howard speak in person, she was inspired. (On this blog, I have a handful of audio recordings and miscellaneous blog posts directly related to Howard Schultz messages. Click here to browse the Howard Schultz category.) I enjoyed chatting with her and helped her pick out her first Clover brewed cup of coffee!
This store itself is fairly small, but it’s warm and welcoming, and has an inviting design. I like what they’ve done for the community board too! And notice the huge wall that is the chalkboard for the Reserve coffees. Very cool!
As I mentioned previously, I am trying to visit as many Clover Starbucks as possible. Obviously that’s not what this blog is solely about, but it’s a fun adventure to visit Clover stores. I think there could be around 225 of them company-wide. I really don’t know exactly how many, so that number could have a very wide margin of error. I assume at some point they will stop adding so many Clover stores. In order to keep the smaller-batch Reserve coffees truly small, there really is a top limit to how many stores can be Clover stores with Reserve coffee offerings. In any case, looking back, I wanted to share some previous blog articles of memorable Clover Starbucks store visits:
- Streets of Woodfield Starbucks – A 4500 square foot gorgeous massive Starbucks just outside of Chicago. (And I’ve heard rumors this is the first Clover store to have 3 Clover brewers at one store!?! During my visit to the store, it still had 2 Clovers.)
- Park Ridge Clover Starbucks (a visit with a friend, just outside of Chicago). (The only Clover store with an ATM ;))
- Olive Way (Seattle) friends and family preview party – A beer and wine Starbucks. (And if you dig through the photos, you can find “Mikey” the guy who is on the window of 17,000 Starbucks in the form of a window cling about job opportunities, and you can spot that Howard Schultz accidentally snuck into the photos.)
- First and Pike Starbucks (Seattle) – This is an amazing Clover store that sits right at the entrance to the Market. It is the only Clover which always offers Pike Place Special Reserve coffee. (Note, that is NOT the same coffee as Pike Place Roast.)
So here are the photos of this store. I hope you enjoy them! I was really happy I squeezed this Starbucks into my visit to California. Absolutely great to visit a store where the partners connect, look like they’re enjoying themselves, and the store is so warm and welcoming. Please feel free to comment.
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maybe someday you will visit our starbucks in westfield massachusetts.It was almost flooded away yesterday from the hurricane, but she still stands! 🙂
Hi Jim! Welcome to this little Starbucks site. How did you find it? Who knows, maybe someday I will get to your store! Does the Westfield, MA store have a Clover? How did you like this Fountain Valley store? Come by the blog any time – And be sure to sign the petition! (see right column of blog – look for photo of Howard Schultz).
Melody
“the partners all seemed familiar with the current Starbucks photo policy”. GOOD!!
I like the leather seat. 😀
Also I like pictures of the red wall.
Thank you for excellent photographs!
@Nob – Can you image how much fun it would be if we just go tour Starbucks all over the world together? LOL. Here’s one more you have to see! 🙂
Really nice store! And I am lucky to see the new logo again. 🙂
Another great example how important the partners are to make a customer come back…not just the store itself, but much more importantly the Baristas serving the customer.
If the climate among the partners is good, and if the team works good, they do not even need a SM for a certain time. It does work. Great to see that!
really love the rich COLORS, especially. seems very spacious but I know that’s when you get a pic the moment there are no people in the view.
and the new Siren does look nice…altho someday we’ll likely be searching out some of the “old” (current) ones…. ha! Thanx for the visit.
Melody thanks for this piece. I lost my internet and phone service for about 24 hours because of the hurricane but still had power so when I got it back it was so nice to see this review. I love what you said about the partners at this store and in particular the comment how they all are managers. Too bad this style of ownership is not around here. Thank you. BTW you had asked in an earlier comment about the partners getting paid if their store closed because of the storm. The SM told me yes they will get paid.
@DeniseR – Hahaha! It’s true that a Starbucks can look huge and spacious when it is empty! @Purple1 – I felt like I got really lucky with this trip to California. The next morning when I went back to get more photos (it was early and before 7 am!) the Clover barista (Johnathan?) was delightful and made sure I knew he is a “people person.”
@purple1 – I am so glad to hear that Starbucks is taking care of their partners in terms of pay due to the storm. It is the right thing to do! Glad you have phone and internet back! I can’t imagine the withdrawals! LOL
Hi, Mel:
I just found out that “my” Starbucks will be getting a Clover system after their remodel, around Sept. 15. It’s a very busy store at 638 Camino de los Mares, #H180, in San Clemente, CA. Looking forward to trying it!
Ann
Oops! The remodel starts Sept. 12 and will last 3 weeks, so the Clover prob arrives in early Oct.
Ann
I love hearing about your experience at Starbucks in your Tour de Clover! Sounds like a really friendly store. And I love that wall art! 😀
@Kaori – I love the expression “Tour de Clover” – That’s what it is! LOL
If Starbucks wants, I’ll happily move to California to manage that Starbucks! 🙂
Melody you should post some you tube videos of your clover visits. I looked again at these pics and really love the comfy chairs and how they have them arranged in the store as well as the art work.
Let me know if you make it over to the Clover Starbucks in West Hartford, CT!!
Hi Melody ~ thanks for the visit the partners and I loved connecting with you and it is so cool to find your blog and read all archives. I love the tour de Clover term! We hope you had a wonderful visit with your mom and look forward to your next trip down to So Cal 🙂
@ Camspi thanks for the offer to move down and help out, love that team spirit! We have a fantastic manager who will be taking over soon and she is super excited about leading a Clover store.
@Toni – It was a pleasure meeting you. You’ve got a lot to be proud of with your stores! I enjoyed meeting Johnathan who adamantly proclaimed he is a ‘people person.’ And I had meant to ask Erin if she had an etsy page for her handmade earrings, but didn’t get a chance. Thanks for stopping by the blog!