This Ft. Lauderdale Starbucks Knows How to Surprise and Delight!
Brandon, the store manager of a Ft. Lauderdale, Florida Starbucks, knows how to surprise and delight his customers! Here’s what he says: “We are a small neighborhood Starbucks in Ft….
We Create Inspired Moments.
The inside of any Starbucks apron says, “We create inspired moments in each customer’s day.” It’s not just a Starbucks thing. I think if you’re living your life right, this is…
10 Ways Starbucks Could Improve.
1. A re-invigoration of “Just Say Yes” and “Exceed the expectations of your customers”. Preserve the Starbucks Experience: What separates Starbucks from its competition is the relationship it has with…
How to Complain.
Let’s pretend you order a drink at Starbucks and it’s not what you expected. Sometimes your experience leaves you hoping for something better. You argued at the register over a…
The Cup Art of Starbucks Partner Gabriel Nkweti
Right now at the Starbucks Reserve Roastery and Tasting Room, there is a cup art installation featuring the artwork of British partner and artist, Gabriel Nkweti. They’re stunning! The Roastery…
How Not to Be a Bad Starbucks Customer: 10 Things You Should Do.
I went to three of my neighborhood Starbucks and asked my favorite baristas, ‘What are the things they want customers to do when they visit Starbucks?’ I heard the same…
Let’s #RaceTogether. Starbucks Leads a Race Dialogue.
Since last December, Howard Schultz (Starbucks CEO) has been involved in partner open forums (Starbucks employee meetings) with discussion about race and racism. Since that time, Howard has traveled to…
It is about the coffee. (The Experience Bar at the Starbucks Roastery)
On the Thursday the 12th of February, on my way into work, I stopped by the Starbucks Reserve Roastery and Tasting Room. Partner James O., stood near the entrance, sampling…
Starbucks Ends Free Drink Coupon: Now $4 Off Your Next Purchase.
Starbucks is phasing out the paper Customer Service Recovery Coupons. The Customer Service Recovery Coupon is card that baristas might give to customers who, for one reason or another, feel…
New Starbucks Barista Dress Code: Yes to Tattoos. Yes to Black Jeans. Begins 10/20.
Starting October 20, 2014, you might notice that your local Starbucks barista (at company-operated locations in the U.S.) has a new look. Starbucks has made its first official overhaul of…
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