What organizational characteristics make Starbucks so innovative? It’s time for me to tackle another Quora question.  This time, I have been asked to answer the question, “What organizational characteristics make…

Starbucks will begin offering lemon cake pops and Bavarian pretzels starting April 30, 2013.  They both sound good.  I am especially looking forward to the pretzels – I get savory…

April 15, 2013, was the grand opening for a new Starbucks on the corner of 2nd and Cherry, in Seattle’s Pioneer Square neighborhood!  It’s an area of Seattle where a…

I am often asked, “What Starbucks things should I do when I visit Seattle?”  In fact, I get asked that question often enough that I’d thought I’d write about it…

I am putting a call out for volunteers!  Hopefully there are readers in Eastern Washington (or even Western Washington) who can help with this Starbucks-facilitated community service project in Cle…

About once a month or so, I get random emails from Quora where someone has asked me to respond to Starbucks-related questions.  This one struck my eye: How do employees…

This March, MyStarbucksIdea.com celebrated its fifth year anniversary.  That’s a long time. I joined in the very beginning, in March of 2008.  The site was officially unveiled at the 2008…

Suddenly, the idea of a “Suspended Coffee” is a huge viral hit on various social networking  sites.  The gist of it is that a customer orders more coffees than he…

It’s time for my annual roundup from the Starbucks shareholders’ meeting! Before I go any further, I recommend that if you want a lot of solid detail about the many…