Your Starbucks Mini Library: Must- Have Books.

I’ve had this conversation many times: “What are essential Starbucks books that every true fan or partner must read?” There have been several times that I’ve heard about store managers compiling a mini “store Starbucks books library” for their partners to share. I decided it was time to talk about the essential Starbucks library. (2014) […]

Starbucks Ends Free Drink Coupon: Now $4 Off Your Next Purchase.

Starbucks is phasing out the paper Customer Service Recovery Coupons. The Customer Service Recovery Coupon is card that baristas might give to customers who, for one reason or another, feel that their Starbucks experience missed the mark. There’s never been a hard and fast rule as to when a customer might be given a Customer […]