Starbucks has been testing beverages called “Refreshers” in San Diego. It was a widely-publicized test, so I had been aware of it long before discussing it with others on social media sites. Through connecting with people on the blog and through twitter, a store manager in San Diego said, “Come to my store and try them!” And to that I said, “Yes I will!” It was an easy short trip. I hopped on a plane; Stayed with family in Orange County, and then visited the Starbucks in San Diego with the beverage.
By way of a little background on this drink: The beverage is called “Refreshers” and comes in two flavors: Cool Lime and Very Berry Hibiscus. This was a limited “test” item in San Diego County only and scheduled to end at the end of this month. The drinks have been so popular that the supplies of them are nearly depleted. The store manager who hosted me set aside a little bit of the Refreshers mix so that there would still be some for my visit. Between the two, the lime flavor was my favorite.
Refreshers are an iced drink made with the extract of green coffee. A tall “Refreshers” drink has less than 15 mg of caffeine – less than a cup of green tea and far less than a cup of brewed coffee. The price point of the tall lime Refresher was $2.50. The weather was scorching hot in San Diego – reaching 100 degrees. This Seattleite felt like she was going to die. Refreshers were refreshing.
I want to talk a little bit about this store (Starbucks store #527 in San Diego). It’s a physically small neighborhood store. It exemplifies the kind of store that is fairly busy with many regular customers and partners who know their drinks and names. According to the store manager, this store first opened August 8, 1992. She’s been here a few months, and loves it. While I was sitting chatting with her, a customer named Tom S. joined the conversation. He’s been coming to this store for a decade. Tom and I had a fun time talking too – By coincidence, he and I went to the same law school. Tom S. wanted to share his passion for this store and said this, “I’ve been coming here for over ten years and I can objectively say it’s one of the best I’ve been to and I’ve been all around the U.S. ”
When I travel to stores to write store reviews and try beverages a variety of things can happen. Sometimes District Managers greet me at the store. Sometimes nothing happens at all. I have to admit I’m totally touched and flattered that this store clapped when I got to the register!! Okay, that made me blush and happy at the same time. I’m a little embarrassed to tell my readers that they clapped but it did make my morning. The store knew I was arriving through my twitter conversation with the store manager. A partner named Zack sat down with us for a few minutes and told us a little bit about the beverages. You can hear Zack talk about the refreshers by going to this link here:
This store offers a chocolate croissant too as a pastry item – something not available in Seattle. The store was clean and busy the entire time I sat in the lobby. I noticed a fun chandelier hanging. It’s an older store design but looks great. Though my favorite thing about the store (in terms of the physical store itself) was the chalk art for the Toffee Mocha and The Pumpkin Spice Latte. I love barista chalk art.
This was a great store visit. A lot of fun to try something brand new with enthusiastic partners. It was an easy two thumbs up and I’m sure it’s a store that makes Starbucks proud.
This trip to Southern California produced a total of three store reviews: (Eventually all of the links will work, but some of the posts below have not yet been published)
- Store review: Meats & Tustin Ave., in Orange, California: Store reviewed early morning of 9/26 – Spontaneous visit.
- Store review: San Juan Capistrano – Across from the SJC Mission, with a mention of a store on Ortega Highway. (Store review of #14023 late morning 9/26 – planned visit; and a mention of a spontaneous store visit #5900, late in the day 9/27).
- Store review: Friars and Mission Center Road, San Diego California: Melody tries the test “Refreshers” beverages. (Store reviewed on 9/27 – Planned visit to try the “Refreshers” test beverages.)
Also, if you like reading about test products click on this link for previous blog posts on test products:
And if you like store review blog posts, go here for more:
Now is your chance to weigh in, and definitely if you’ve tried the Refreshers please tell me what you thought!
Thank you again to Kate, Zach, and everyone at this store – All of you made my visit absolutely perfect and wonderful.
(PS: I seem to be incapable of following a posting schedule for content, but I’m trying to get better at that. Sorry to be so off schedule. I had said Sundays and Wednesday. Well, I’m close. Today is Tuesday).
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Those drinks sound very appealing to me – much more so than the tea lemonades. I think lime would be my favorite too.
BTW @Kelly, I got the 404 “Gnarly Dude” error message for the first time – very funny!
How cool! I hope you had a fun trip. Those drinks look delicious! Any idea if they plan to release these guys in the future?
Also, I really enjoyed the video! Neat to see them “in person”-ish. 🙂
Oh, twitter has “Something is technically wrong” right now.
I’m interested in “Refreshers”. I’m interested very much.
Is it released in other states after the test was finished? I wish so.
This does look like an older store from the way the bar is setup. I like the chocolate croissant as well.
Hey Melody!
First of all I want to say that these looks very very good.
The main point of posting this though isn’t to say that. I wanted to apologize for my silence here. I’m a new partner and work a whole lot more then I thought I ever would. I have the best job in the world, but adjusting to the new schedule is taking time. I tweeted at you a while back telling you I was having a problem leaving comments and I think it came down to the fact that I commenting from an Ipad. I am adjusting well now and I hope to be back in my normal ways here. 😀
Thanks for taking the time to make this blog and it’s content. If I ever can do anything to help the process let me know 😀
thanks for the early blog post…I know you need time to yourself, but I love when there’s something new to read! 🙂 Love store reviews….this one is no exception! Thanks for the insight. They look pretty good…and I am not at all a tea drinker except for an occasional Chai tea latte.
Melody! Thank you for coming to my store, we really enjoyed you! come back any day and I’ll narrate another video 🙂
-Zack,
Starbucks 527 Friars Mission
Had to do just a quick read tonight, will read in more detail tomorrow. Just wanted to let you know though that I sure could use a refresher now 😉 ! For the last couple of days it has been unseasonably hot and humid here in the Tri-Cities. Having to make a quick trip to the relative cool of Seattle tomorrow.
Please do not feel you need to apologize for not following a posting schedule. Too many bloggers post because they have a “schedule”. I appreciate your posting when you have content.
Please continue to enjoy your “vacation”.
Very cool how they’re made from green coffee extract. Sounds like the test has been successful, so hopefully they’ll be expanded. They sound really good.
I also want to mention that the interior of the store does look very inviting…and for being a “small” or “older” store I think it rival some of the store here for sure. I love all the for-here-ware. It looks like a warm and friendly engaging store!
Sounds like an interesting beverage. Working at a very high volume tea and iced coffee store, I really hope this isn’t another labor intensive, low priced drink that really throws off our rhythm. That being said, I appreciate Starbucks coming up with something as unusual as a green coffee based beverage!
Great post!!! Melody blog whenever you can and don’t worry about a schedule!!! So glad that they clapped when you went to the register. Chocolate crossiants! That would be so nice to have here. How sweet was the refresher? I am glad to see that people that work in the San Diego connect with their customers and care about their store.
Always great info, as usual! I was thinking about you every day when I saw how hot! it is out there. I know how much you love that 🙁
The refreshers sound really good, and it was lucky actually, to be so hot when you had these. I can’t imagine wanting one in the dead of winter (at least, a Chicago winter) but maybe….once in a blue moon.
See, you should have been in Chicago! we’ve been having beautiful weather….cool nites and med-cool days, high about 70, and sunny! (but no refreshers here)
I disagree – I wouldn’t mind those up here in Chicago, cold or not. They look delicious.
I had a little troubl hearing everything in the video – its blackberry and whatberry in the very berry refresher?
Thanks Meloday and Zach!
I am glad you had a great trip to SoCal!
The Refreshers look nice! But they really remember me of the traditional Ice Teas by Starbucks. Just by the looking.
Hoep they will be introduced at least by next summer…and please in more countries!
I think it’s awesome that they gave you such a warm welcome. Honestly I think it would be really smart if they rolled out the red carpet for you every time you payed a scheduled visit to a Starbucks. You probably have the biggest voice out of any one customer right now in the Starbucks blogger community. Keep up the great posts. As always I love the pictures.
I haven’t tried these and probably won’t, I stick with brewed coffee or a french press when I go to Starbucks.
@JasonCoffee @purple1 @DeniseR and everyone:
I’ve been meaning to come back to this thread, but after my short trip, I came back to a mountain of things to do.
@JasonCoffee – Thank you very much. I’m almost at a loss for words. This is one of several Starbucks blogs. There are probably lots of Melodys all over!
@purple1 – Not too sweet at all. I forgot to really say it in the blog post, but I LOVED the Refreshers!!! The Lime was soooo good. I wrote about but gosh didn’t actually give my verdict in the blog post, and should have. Upshot: Great winner of a drink and I wish it would launch nationally.
@Zack – I’m sorry I misspelled your name! Thank you for hosting me. I’ll fix the blog post later this evening, when at home.
@Christopher – Good to see you again. I realize people come and go for whatever reasons. I love all my regular readers though. Thank you! And I hope you get to try these too: We need a national launch of Refreshers!
@BostonStarbucksRebel – You like good coffee and you like good croissants. 🙂 You tickle me pink at times.
Melody — so close, yet so far! Had I known you were going to be in the area, I would have taken you to my favorite Starbucks. it’s inside the historic Wells Fargo Bank Building in Old Town Orange. Here’s an external view: http://www.flickr.com/photos/11174140@N00/3553392868/
Here’s another: http://www.flickr.com/photos/46027550@N00/3083258639/ Note how the Starbucks signs eclipses the Wells Fargo lettering!
It’s gorgeous, you should see the ceiling. I think it is carved and painted. (If I could find a picture of that, I’d embed the link.) And it’s even open on weekends when the bank is closed.
Do stop by the next time you’re in the area. SoCal is known for everything being brand-new, but i think you’d particularly enjoy this Starbucks!
I definitely thought about you on this trip! I was tied up with my family or Starbucks pretty much all the time. I fly down to Orange County a couple of times a year. We will connect some day for sure. I know that area at the Orange circle where that bank is. I’ve walked past it yet never been in. My mom has lived in the City of Orange for a long long time, so I’m at least familiar with lots of things in Orange. Thanks for saying hello! You’re close enough that you could try to run and get Refreshers before they’re all gone, but I think this is the very end of the test. 🙁
A green coffee bean based drink??? I assumed it was another lemonade based drink so I never thought to try one. I don’t know if I saw the testers in a Starbucks up here in WA somewhere or if it was a similar product at another store. I like that alternative though. It still has a little caffeine but it’s on the low end of the scale. I’ve noticed a lot of customers recently at the coffee place I work asking for super low to no caffeine drinks. I’m going to keep an eye out – hopefully there are some testings available here (I hope) The lime sounded most appealing to me too…and now I’m thirsty lol ((THANKS MELODY!!! hee hee hee))
Awesome blog (as always, Mel!) Wow! That’s awesome! You got to try these drinks back in Sept 2010?
My store (26th & Wilshire, Los Angeles) is gonna be carrying them & serving them July 12th, as I found out my store is a #testmarket for the Refreshers! 😀 Not certain, as of yet, how many (or if most/all) SBUX around my part of town will be getting them yet!
Today, I got to try out the Very Berry Hibiscus refresher! It’s been so hot lately. Today, this drink ABSOLUTELY hit the spot & cooled me off properly in a more satisfactory essence than that of an iced tea lemonade =9 What I like, so far, about the VBH, is that when it gets shaken (in the tea shaker), the dried berries get broken down & you get some of it through the straw. I love added texture in drinks! I anxiously await to try the COOL LIME refresher. We are currently waiting to receive our shipment of lime slices to complete this drink!
Thank you for ALL that you do (3
@Rikiyamada – I’ve heard these are returning to southern calif (on 7-12-11) and it’s actually an even larger test than before. The first time around it was just San Diego county. I might fly back down and try them a second time, but it sounds like the exact same drinks a second time around. Starbucks is going to keep me busy this month! Lots of new things happening!
I’m with you – I remember that the texture of these refreshers is perfect. I want them to launch Cool Lime and Very Berry just like the test versions! Please Starbucks!
It is parts of Southern California and Arizona. I can’t wait to try the cool lime- we won’t be able to serve them until the lime wedges come in as it completes the drink. The BHR is amazing! I love love love the blackberries! I plan to experiment with lemonade and passion tea instead of adding water.
I still haven’t been able to confirm or deny for absolute certain that Tucson is included as part of the Arizona test market for this! They must know by now…so I will try to confirm that by Friday!
I was trying to figure out the nutrition of the Reshers and stumbled on your blog. Just had the Very Berry at the Starbucks in Old Town Scottsdale and it was delish!
I was shocked it is available in Trenta!
I popped into Starbucks in Pasadena this afternoon and tried the Very Berry Hibiscus Refresher. It was perfectly sweetened and abundantly flavorful. I will try the Lime next time (but, will admit to wanting to add a jigger of rum to it as it has been described as a mojito without the rum).
I was glad to happen upon your review from last year I see. I feel like I’m so au currant happening upon Refreshers the day after their return in more widespread release!